Head of People Operations – Rewards

Talkdesk

. Architect the People operating system by connecting strategy, processes, decision rights, governance, systems, data, technology, service delivery and employee experience .

Posted 9/23/2026full-timeRemote • United StatesLead💰 $200,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting People operating systems by integrating strategy, processes, technology, and employee experience, while leveraging AI and automation to enhance productivity and self-service. Proven ability to lead transformation initiatives in global People Operations, focusing on modernizing programs and optimizing workflows.

Highest-signal resume keywords

People Operations LeadershipAI and Automation ImplementationStrategic Transformation ManagementFinancial AcumenSystems Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

People TransformationTotal Rewards ManagementWork RedesignProcess OptimizationProject Management Office (PMO) DisciplineReturn on Investment (ROI) EvaluationCross-Functional CollaborationWork AllocationGovernance FrameworksEmployee Experience Enhancement

Soft Skills

Executive PresenceChange ManagementDecision-MakingPrioritizationCommunication

Tools & Technologies

People TechnologyAutomation ToolsAI SolutionsData Analytics PlatformsService Delivery Systems

Industry Keywords

Global Technology CompanyEmployee LifecycleCompensationBenefitsTalent Initiatives

About the role

Key responsibilities & impact

Architect the People operating system by connecting strategy, processes, decision rights, governance, systems, data, technology, service delivery and employee experience
Redesign work allocation, workflows, processes, accountability and technology usage
Build planning, prioritization and execution mechanisms for the People organization
Redesign work around AI and automation to eliminate transactional work, increase self-service and improve productivity and employee experience
Build scalable global People Operations across the employee lifecycle
Modernize People Programs and Total Rewards, including compensation, benefits and enterprise-wide talent initiatives
Develop leaders and Drivers to implement ambiguous, cross-functional business solutions
Establish clear decision rights, seamless handoffs, shared priorities, capacity and outcome visibility
Reduce manual and transactional work through AI, automation and self-service

Requirements

What you’ll need

Led a broad People Operations/People Transformation/Total Rewards organization in a complex, global technology company at meaningful scale
Strategic range of a transformation leader with operating depth to bring change to life
Deep systems thinking
Strong business and financial acumen
Experience using AI, automation and modern People technology to redesign work
Strong portfolio/PMO discipline
Track record of managing competing priorities, capacity and cross-functional dependencies
Ability to evaluate investments based on ROI
Executive presence and ability to operate credibly with senior business leaders while driving execution

Benefits

Comp & perks

Long-term incentives in the form of equity
Short-term incentives of either bonus or commission
Medical, Dental, Vision, Life and Disability Insurance
Employee Assistance Program (EAP)
401(k) plan
Uncapped paid time off program for exempt employees
Accrual-based paid time off program for non-exempt employees
14 paid holidays each year
Uncapped paid time off for exempt employees and accrual-based sick leave for non-exempt employees