Advanced Application Support Specialist

Tantalus Systems

. Install and commission Tantalus gateways, collectors, and field hardware .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and commissioning Tantalus gateways and SCADA systems, with strong capabilities in networking, troubleshooting, and operational technology security. Proficient in integrating devices with customer systems and validating deployments through SQL queries and protocol communications.

Highest-signal resume keywords

SCADA ImplementationNetworking ConfigurationTroubleshooting SkillsDNP3 and Modbus KnowledgeOperational Technology Security

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tantalus Gateways InstallationDevice Networking ConfigurationSQL QueryingProtocol Communication TestingSCADA Integration

Soft Skills

Clear CommunicationSelf-Motivated

Tools & Technologies

TRUGrid SCADADNP3ModbusIEEE 2030.5IEC 61850

Certifications & Qualifications

Network+Security+CCNAGICSP

Industry Keywords

Operational TechnologyUtility SectorField ImplementationCommissioningTechnical Support

Tech Stack

Tools & technologies

FirewallsLinuxPythonSQL

About the role

Key responsibilities & impact

Install and commission Tantalus gateways, collectors, and field hardware
Configure device networking, including IP addressing, VLANs, routing, firewalls, VPNs, and LTE/APN settings
Integrate devices with customer SCADA and head-end systems, validating point mapping, polling, and controls
Implement TRUGrid SCADA as a replacement for an existing system or as a customer’s first SCADA system
Commission and test DNP3, Modbus, IEEE 2030.5, IEC 61850, and other protocol communications
Troubleshoot hardware, firmware, network, and protocol issues using packet capture, signal analysis, and device logs
Query SQL databases to validate deployments and support root-cause analysis
Apply operational technology (OT) security best practices, including segmentation, secure remote access, and NERC CIP awareness
Support pilots, proof-of-concept testing, and field trials with Engineering
Document configurations, network diagrams, and support cases
Travel up to 25% to utility customer sites

Requirements

What you’ll need

Associate’s or bachelor’s degree in a technical field, or equivalent experience
3+ years of networking and security experience in corporate, utility, or OT networks
3+ years of field implementation, commissioning, or technical support experience in the utility or energy sector
Hands-on experience with SCADA, RTUs, PLCs, or IEDs
Working knowledge of DNP3 and Modbus
Working knowledge of SQL
Valid driver’s license
Experience with IEEE 2030.5 and IEC 61850 preferred
Experience with AMI, RF mesh, or LTE networks preferred
Experience with Linux and scripting in Bash or Python preferred
Network+, Security+, CCNA, or GICSP certification preferred
Strong troubleshooting skills
Clear communication with customers and internal teams
Self-motivated, with the ability to work independently in the field

Benefits

Comp & perks

Competitive salary plus variable compensation based on performance targets and business objectives
Medical, dental and vision plans
Healthcare and dependent care flexible spending accounts
Paid time off