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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in program management and strategic operations, with a strong ability to lead cross-functional initiatives and translate business needs into actionable plans. Proven track record in change management, program governance, and effective communication with executive leadership.
Highest-signal resume keywords
Program ManagementChange ManagementCross-Functional LeadershipStrategic PlanningProgram Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program GovernanceInitiative ChartersSuccess MetricsRequirements TranslationRisk ManagementDecision RightsAccountability DrivingAgile MethodologiesMulti-Team InitiativesLeadership Facilitation
Soft Skills
CommunicationCollaborationFacilitationRelationship BuildingPrioritization
Industry Keywords
FintechPaymentsPayrollHR TechSaaSHigh-Growth CompaniesPMOStrategic ProgramsProduct InitiativesEnterprise Customers
About the role
Key responsibilities & impact- Lead 5 to 10 high-impact, cross-functional initiatives concurrently
- Lead major partner launches, company-wide strategic priorities, and new product launches
- Define problems, commitments, business results, and success metrics before work begins
- Create initiative charters covering goals, scope, timelines, success metrics, and decision owners
- Build overall initiative plans and align team plans
- Measure outcomes and adoption, incorporating change management into launches
- Participate in quarterly and annual strategic planning with the executive team
- Translate strategic priorities into programs with clear owners and milestones
- Maintain a company-wide view of current and upcoming initiatives
- Lead prioritization discussions as new opportunities emerge
- Design and facilitate leadership and program meetings
- Provide the COO and CEO with clear updates on progress, risks, and required decisions
- Identify dependencies and handoffs across teams
- Establish roles and decision rights
- Bridge business and technical teams and translate business needs into requirements
- Collaborate with partnership and customer-facing leaders on launches
- Design a practical program framework from intake through launch and post-launch review
- Create and improve repeatable playbooks for recurring work such as partner launches
- Establish risk management and escalation paths
- Balance structure and speed as the company scales
Requirements
What you’ll need- 8+ years in program management, strategy and operations, transformation, or PMO roles
- At least 3 years leading complex, multi-team initiatives at the Director level or equivalent
- Led multiple concurrent programs spanning 4 or more functions, with accountability for business outcomes
- Experience building and implementing program governance, including intake, stage gates, charters, decision rights, and escalation paths
- Direct partnership with a CEO, COO, or executive team to translate strategy into executable priorities
- Experience preparing and facilitating leadership planning sessions
- Experience bridging business and technical teams on large technology or product initiatives
- Ability to translate business needs into clear requirements
- Experience driving accountability across teams without direct authority
- Experience leading change management with adoption built into success definitions
- Experience communicating program health and risk to executives in business language
- Experience working effectively in a remote environment with regular in-person relationship building
- Candidates must already have the right to work in the United States without current or future employment-based visa sponsorship
- Preferred: experience in fintech, payments, payroll, HR tech, or SaaS
- Preferred: experience leading launches with external partners or enterprise customers
- Preferred: experience sequencing cross-functional work within agile or sprint-based product and engineering teams
- Preferred: experience helping a high-growth company move to repeatable execution at scale
- Preferred: experience building a PMO or strategic programs function from the ground up
Benefits
Comp & perks- Flexible PTO with no accrual caps
- 10 paid holidays, including Christmas Eve and New Year's Eve
- Medical coverage through Blue Cross Blue Shield of Texas, with PPO and HDHP options
- HSA-eligible plan with employer contribution
- Dental and vision coverage through MetLife
- FSA
- Basic Life/AD&D insurance
- Employee Assistance Program (EAP)
- 401(k) with 100% match up to 3% of salary, eligible after 90 days
- Remote or hybrid work options
- Regular in-person working sessions and quarterly leadership sessions in Dallas
- Annual company gathering
- Professional and personal growth opportunities