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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technical architecture and integration within complex IT environments, focusing on customer satisfaction and retention. Proficient in modern DevOps practices and tools, with a strong ability to deliver high-quality technology services and solutions.
Highest-signal resume keywords
Technical Solutions ArchitectDevOps ToolingCustomer Relationship ManagementIntegration of Complex SolutionsDatabase Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ArchitectureIntegrationDevOps ProcessesDatabase Management (SQL)Software Development (Go, Java, Python)VirtualizationApplication ManagementRelease ManagementConfiguration ManagementProduct Lifecycle Management
Soft Skills
Impeccable Communication SkillsCustomer AdvocacyTeam FocusedEager to LearnProblem Solving
Tools & Technologies
LinuxKubernetesOpenShiftDockerAnsibleTerraformPythonYAMLShell
Industry Keywords
Financial ServicesCorporate IT EnvironmentsVirtual Desktop Infrastructure (VDI)Backup Solutions
Tech Stack
Tools & technologiesAnsibleDockerJavaKubernetesLinuxOpenShiftPythonSQLTerraformGo
About the role
Key responsibilities & impact- Act as a hands-on technical architect and bridge between Taurus engineering teams and clients’ technical teams
- Work closely with customers and partners to provide creative solutions, deliver implementations, and offer resilient, high-quality services
- Define requirements, brainstorm solutions, develop roadmaps, improve systems architecture, and design features with client stakeholders and end-users
- Deliver technology services across the product offering lifecycle, including technical deployments, configurations, knowledge transfer, software upgrades, maintenance, and deprecation
- Lead planning, installation, and integration of Taurus solutions in physical, virtual, or hybrid IT environments
- Deliver advanced professional services, including product customization, integration, upgrades, and troubleshooting in customer environments
- Maintain customer relationships, increase adoption, and ensure retention and satisfaction
- Establish trusted customer relationships as a strategic advisor and support continued product and service value
- Gather customer needs and requirements and advocate customer needs and issues across Taurus
- Ensure knowledge transfer on Taurus products to partners and customers
- Collaborate with engineering to resolve client issues and drive post-sales customer satisfaction
- Organize and improve technical and user documentation for customers
Requirements
What you’ll need- 8+ years of hands-on technical experience in integrating products in complex environments and organizations; financial services experience is a plus
- Proven experience as a Technical Solutions Architect, Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent history of increasing customer satisfaction, adoption, and retention
- Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup, and application management
- Proven experience in DevOps build and testing processes, release management, and product lifecycle management
- Strong knowledge of modern DevOps tooling: Linux, Kubernetes, OpenShift, Docker, Ansible, Terraform, Python, YAML, and Shell
- Ability to deploy simple and complex solutions and integrate them into existing production environments
- Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
- Impeccable written and verbal communication skills
- Eager to learn and highly focused on targets and team results
- Willingness to travel regularly to visit customers
Benefits
Comp & perks- An opportunity to work at the intersection of digital assets and finance
- A skilled and experienced team, including world-renowned experts
- A fast-paced learning environment
- Entrepreneurial spirit and team spirit
- A great moment to join as the company grows and expands
- State-of-the-art technology and IT infrastructure
- Hybrid remote work
- Flexible working hours
- Significant growth opportunities
- Equal opportunity employer
