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Delegated Credentialing Specialist
Tava Health. Oversee delegated credentialing activities for an assigned payer portfolio, including readiness reviews, ongoing compliance monitoring, recurring reporting, and annual audits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delegated credentialing activities, compliance monitoring, and audit preparation, with a strong focus on maintaining accurate provider records and managing payer relationships. Proficient in developing corrective action plans and facilitating Credentialing Committee operations.
Highest-signal resume keywords
Delegated Credentialing ExperienceCertified Provider Credentialing Specialist (CPCS)NCQA Compliance MonitoringCredentialing Software FamiliarityBehavioral Health Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credentialing ActivitiesCompliance MonitoringAudit PreparationPrimary Source VerificationCorrective Action PlansProvider Data ManagementDocumentation SkillsPayer Relationship ManagementMulti-TaskingOperational Leadership
Soft Skills
Attention to DetailStrong OrganizationWritten CommunicationVerbal CommunicationSelf-Motivated Team Player
Tools & Technologies
CAQHNPDBPECOSCredentialing SoftwarePayer Rostering Tools
Certifications & Qualifications
Certified Provider Credentialing Specialist (CPCS)
Industry Keywords
HealthcareCredentialingEnrollmentAccreditationState Regulations
About the role
Key responsibilities & impact- Oversee delegated credentialing activities for an assigned payer portfolio, including readiness reviews, ongoing compliance monitoring, recurring reporting, and annual audits
- Monitor NCQA guidance, state regulations, and accreditation updates; assess operational impact and implement compliance changes
- Prepare for and facilitate pre-delegation and annual credentialing audits in accordance with NCQA and payer-specific requirements
- Develop and track corrective action plans through resolution
- Maintain complete, audit-ready credentialing records, including primary source verification, Credentialing Committee documentation, and adverse action logs
- Prepare recurring deliverables for delegated partners and payers, including provider rosters, audit materials, and credentialing activity reports
- Monitor average time to credential, identify delays, manage follow-up, and escalate issues as needed
- Partner with Enrollment, Partnerships, Revenue Cycle, Legal/Compliance, and other teams to maintain accurate provider data and reconcile internal records against delegated payer rosters
- Serve as a point of contact for payer communications related to delegated credentialing activities, audits, provider records, and follow-up items
- Support implementation of new delegated credentialing agreements and related processes and controls
- Serve as operational lead for Credentialing Committee meetings, including preparation, execution, and follow-through
- Maintain Credentialing Committee meeting minutes, training materials, committee records, and follow-up items
- Lead credentialing for Nurse Practitioners, including application review, primary source verification, committee readiness, payer submissions, follow-up, and status tracking
- Support credentialing for group practice providers by coordinating documentation, resolving application gaps, monitoring timelines, and maintaining accurate provider records
Requirements
What you’ll need- 2–5 years of credentialing and enrollment experience, including at least 2 years specifically focused on delegated credentialing
- Certified Provider Credentialing Specialist (CPCS) certification through NAMSS
- Ability to manage multiple payer relationships and responsibilities with minimal oversight
- Self-motivated team player who thrives in a multi-tasking environment and can adjust priorities
- High attention to detail, strong organization, and excellent documentation skills
- Outstanding written and verbal communication
- High-growth/tech-enabled healthcare background preferred
- Behavioral health experience is a plus
- Familiarity with CAQH, NPDB, PECOS, state licensing resources, credentialing software, and payer rostering tools
- Must have authorization to work in the U.S. without company sponsorship now or in the future
Benefits
Comp & perks- Competitive salary and stock options
- Fully-covered medical and dental premiums for you and your family
- Voluntary insurance options
- Free, generous Tava mental health benefit
- Monthly HSA contributions for qualifying enrolled employees
- Generous PTO and paid holidays
- Paid parental leave
- 401(k) retirement plan
- Weekly company-paid lunch via DoorDash
- Personal DashPass subscription
- Opportunity to make a meaningful impact at a high-growth, mission-driven company