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Tavus

Solutions Engineer

Tavus

. Understand Tavus’s product deeply to support customers .

Posted 10/8/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $140,000 - $190,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong development experience in building, deploying, and debugging applications, with a focus on customer support and technical implementation. Proficient in optimizing processes and collaborating across teams to enhance developer experience and resolve complex technical issues.

Highest-signal resume keywords
JavaScript/TypeScript ProficiencyAPI Debugging and IntegrationEnd-to-End Application DevelopmentCustomer-Focused Problem SolvingTechnical Documentation and Resource Creation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application DevelopmentAPI DebuggingTechnical TroubleshootingProcess AutomationSample Code CreationWebhooksAI/ML Model IntegrationVideo Processing APIs
Soft Skills
Customer-Obsessed MindsetClear CommunicationSolution-Driven ApproachMulti-Project Management

Tech Stack

Tools & technologies
JavaScriptPythonTypeScript

About the role

Key responsibilities & impact
  • Understand Tavus’s product deeply to support customers
  • Work with customers to ideate and architect business solutions
  • Debug API requests and troubleshoot production issues
  • Provide clear, actionable solutions to customers
  • Identify patterns in issues and improve documentation
  • Collaborate with engineering to resolve problems at their root
  • Create developer resources, including sample code
  • Optimize processes for near-zero time to resolution
  • Automate, document, and streamline processes
  • Enable enterprise teams on best practices for integrating and scaling with the platform
  • Collaborate across Sales and Customer Success teams
  • Support customers through technical implementation, customization, troubleshooting, and integration

Requirements

What you’ll need
  • Strong development experience or ability to build, deploy, and debug an end-to-end application
  • Ability to handle multiple clients, projects, and issues simultaneously
  • Customer-obsessed mindset focused on developer experience
  • Ability to translate highly technical issues into simple, clear explanations
  • Scrappy, solution-driven approach to fixing problems
  • Comfortable working in JavaScript/TypeScript, Python, or similar
  • Comfortable with APIs, webhooks, and debugging complex technical integrations
  • Bonus: Experience working with AI/ML models or video processing APIs

Benefits

Comp & perks
  • Offers equity
  • Unlimited PTO
  • Competitive healthcare
  • Gear stipends
  • Opportunities to learn and directly drive impact
  • Supportive and diverse team culture