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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex Bodily Injury and Liability claims, with a strong focus on risk assessment, litigation management, and governance compliance. Proven ability to provide technical support and coaching while fostering a high-performance culture aligned with organizational values.
Highest-signal resume keywords
Bodily Injury Claims ManagementRisk AssessmentLitigation ManagementTort Law UnderstandingCIP/FCIP Designation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Liability EvaluationsReserve AnalysisSettlement AuthorityTechnical ConsistencyJurisprudence Interpretation
Soft Skills
Analytical SkillsCritical ThinkingNegotiation SkillsCommunication SkillsRelationship-Building Abilities
Certifications & Qualifications
CIP DesignationFCIP Designation
Industry Keywords
Governance FrameworksLitigated ClaimsMarket PracticesOperational EfficiencyCustomer Experience
About the role
Key responsibilities & impact- Manage a portfolio of complex, severe, and litigated Bodily Injury/Liability claims in alignment with TDI legal and governance frameworks.
- Conduct advanced liability evaluations, risk assessments, reserve analyses, and resolution strategies.
- Exercise settlement authority responsibly to achieve fair outcomes and protect shareholder value.
- Provide coaching, direction, and technical support to L2/L3 Analysts.
- Serve as a subject matter expert in BI reserving, litigation strategy, jurisprudence interpretation, and technical consistency.
- Prepare for and participate in NTAC meetings, including trial plans, budgets, and technical assessments.
- Prepare for and participate in Large Loss Authority reviews, including MCU worksheets and strategic file presentations.
- Ensure recommendations and documentation meet governance and audit expectations.
- Monitor changes in legislation, case law, and market practices affecting BI/Liability claims.
- Provide insights and recommendations to leadership on emerging risks and potential procedural or policy improvements.
- Partner with Legal Services, Actuarial, Underwriting, Governance & Control, and external defence counsel to align strategies and drive quality outcomes.
- Support FRC and CAT queues during surge events, ensuring continuity of service and technical excellence.
- Champion best practices that strengthen operational efficiency, customer experience, and claim quality.
- Foster a positive, inclusive, and high-performance culture aligned with TD values.
Requirements
What you’ll need- University degree in Law, Business, Criminology, Insurance, or related field.
- 3–5 years of progressive experience in Casualty/Bodily Injury claims, including litigated or high-severity files.
- Proven expertise in BI reserving, risk assessment, and litigation management.
- Strong understanding of tort law, liability principles, and litigation processes.
- Exceptional analytical, critical thinking, and negotiation skills.
- Excellent communication and relationship-building abilities.
- Demonstrated judgment and commitment to governance and ethical decision-making.
- Ability to manage competing priorities in a fast-paced environment.
- CIP/FCIP designation (or active progression) strongly preferred.
Benefits
Comp & perks- Base salary and variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations throughout the interview process