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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Compliance Advisory, Risk Management, and Regulatory Requirements, with a strong focus on analyzing complex business issues and developing effective Compliance programs. Proven ability to manage relationships across business lines and lead specialized Compliance functions independently.
Highest-signal resume keywords
Compliance Advisory SupportRegulatory Requirements AnalysisRisk Assessment ManagementCRCM CertificationExperience as Compliance Officer
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reg F UnderstandingReg X UnderstandingFDCPA KnowledgeFCRA KnowledgeSCRA KnowledgePolicy Review ExperienceAdvanced Analysis SkillsSpecialized ReportingIssues ManagementComplaints Management
Soft Skills
MentoringRelationship ManagementProblem ResolutionCommunication SkillsTeam Development
Tools & Technologies
Enterprise Compliance Risk Assessment FrameworkManagement Reporting ToolsStandard Office Equipment
Certifications & Qualifications
CRCM Certification
Industry Keywords
Loan Collections ComplianceLarge Bank ExperienceRegulatory ReviewsAuditsExaminations
About the role
Key responsibilities & impact- Provide compliance advisory support and manage compliance risk across loan collections
- Manage issues, ongoing monitoring, policy reviews, communications, and complaints management
- Advise the business on new and changed compliance regulatory or policy requirements
- Analyze data and interpret complex business issues to identify opportunities and address regulatory requirements
- Contribute to the development and implementation of Compliance programs
- Guide partners through the development, implementation, oversight, and management of effective Compliance programs
- Prepare summaries, presentations, briefing notes, and other Compliance reporting documentation
- Represent Compliance on internal or external committees
- Deliver subject matter expertise and Compliance advice to business management
- Conduct functional- or enterprise-level analysis and make recommendations
- Maintain oversight of management reporting and analysis through review and approval
- Manage high-risk initiatives and escalations
- Assist in developing Compliance Team procedures
- Facilitate Compliance risk and self-assessment activities using TD's Enterprise Compliance Risk Assessment Framework
- Monitor completion and communication of assessments
- Manage risk assessment processes for assigned businesses
- Research internal and external issues and support presentations and communications
- Manage relationships across business lines and control functions
- Monitor emerging issues, trends, and regulatory requirements
- Mentor others, share knowledge, and contribute to team development
- Lead relationships with internal and external business partners and stakeholders
Requirements
What you’ll need- Undergraduate degree or equivalent work experience
- 7+ years of experience
- Previous experience as a Compliance Officer / Manager
- Strong understanding of Reg F, Reg X, FDCPA, FCRA and SCRA and their application to collection processes
- Large bank experience highly preferred
- CRCM certification preferred
- Experience reviewing and approving policies and procedures
- Experience with issues management, ongoing monitoring, and complaints management
- Ability to manage specialized Compliance functions independently
- Ability to manage compliance across legal entities and jurisdictions
- Ability to conduct advanced analysis and specialized reporting
- Ability to manage regulatory reviews, inquiries, audits, and exams
- Ability to lead complex problem resolution
- Occasional domestic travel
- Ability to perform sedentary work, multiple tasks, and operate standard office equipment continuously
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Equal opportunity employment
- Disability accommodations during the application process