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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing community and environmental programs, synthesizing stakeholder feedback into actionable insights, and developing strategic communications. Proven ability to lead cross-functional initiatives, manage budgets, and provide mentorship while ensuring alignment with regulatory requirements.
Highest-signal resume keywords
Community Engagement ManagementStakeholder Relationship BuildingProgram Development and ExecutionRisk Management KnowledgeStrategic Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementData Analysis MethodsProcess Improvement MethodologiesMarketing PrinciplesStrategy DevelopmentAnalytical Software ToolsProject ManagementPerformance ManagementConsulting PrinciplesRegulatory Compliance
Soft Skills
Negotiation SkillsProblem-Solving SkillsCommunication SkillsMentoring and CoachingSound Judgment
Tools & Technologies
MS Office
Certifications & Qualifications
Undergraduate DegreeRelevant Professional Certifications
Industry Keywords
Banking IndustryCommunity InvestmentCharitable OrganizationsMarket TrendsBusiness Planning
About the role
Key responsibilities & impact- Lead external advisory engagement and stakeholder insight activities
- Manage national and local advisory groups
- Coordinate executive-level engagements
- Build ongoing relationships with community partners and external stakeholders
- Synthesize stakeholder feedback into actionable insights for business planning, risk management, community impact, and responsible business priorities
- Maintain governance, documentation, and cross-functional follow-through
- Develop and execute community and environmental plans, programs, projects, and strategies
- Manage programs and initiatives of moderate scope and complexity
- Interpret business challenges and recommend courses of action and best practices
- Act as a technical expert and independently manage end-to-end functional programs
- Design, develop, and execute community/environment solutions aligned with enterprise strategies
- Manage and deliver programs, activities, events, and presentations supporting community investment initiatives
- Develop strategic communications for programs and initiatives
- Manage relationships with charitable organizations, external organizations, internal business partners, and third parties
- Advise businesses on community giving, investment, sponsorship, and community/environment programs
- Establish and update policies, procedures, and processes
- Communicate program progress, changes, budgets, timelines, and status; escalate as appropriate
- Assess program and process effectiveness and evaluate business impact
- Resolve escalated issues and manage project/program changes
- Prepare and manage project budgets and quarterly forecasts
- Manage assigned people, budgets, and processes
- Conduct internal and external research and functional or enterprise-level analysis
- Recommend process and performance improvements
- Monitor regulatory requirements, risks, and controls
- Provide subject matter expertise, guidance, mentorship, and thought leadership
- Maintain relationships across business lines and ensure alignment with enterprise and regulatory requirements
- Participate in team development, knowledge transfer, and cross-training
- Serve as a Brand ambassador for TD and the Bank
Requirements
What you’ll need- Undergraduate degree or relevant professional certifications, designations or equivalent required
- 7+ years relevant experience
- Advanced knowledge of multiple marketing principles and disciplines
- Knowledge of strategy development and consulting principles
- Knowledge of lines of businesses supported, banking industry, and product/customer markets
- Knowledge of current and emerging competitor and market trends
- Knowledge of risk management environment, standards, and regulations
- Knowledge and understanding of process improvement methodologies
- Ability to manage a budget within budget constraints
- Ability to contribute to strategic direction and advise senior leadership
- Skill in mentoring, coaching, and performance management
- Ability to lead, plan, implement, and evaluate program/project activities
- Sound judgment in decision-making
- Negotiation, problem-solving, and communication skills
- Ability to build relationships across teams and functions
- Skill in analytical software tools, data analysis methods, and reporting techniques
- Proficiency with computer applications, including MS Office
- Ability to manage multiple deadlines independently and collaboratively
- Ability to handle confidential information with discretion
- Occasional domestic and international travel
- Preferred: strong executive presence and strong verbal, written, and presentation skills
Benefits
Comp & perks- Base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Equal opportunity employment
- Disability accommodations during the application process