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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including managing information flow, scheduling, and documentation compliance. Proficient in enhancing operational efficiency and supporting executive teams while maintaining confidentiality and discretion.
Highest-signal resume keywords
Administrative SupportMeeting CoordinationDocumentation ComplianceOperational EfficiencyConfidential Material Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Post-Secondary Education2+ Years ExperienceBusiness Unit KnowledgeRegulatory Requirements KnowledgeStandard Office Equipment OperationBasic Arithmetic Proficiency
Soft Skills
DiscretionAutonomyPrioritizationCommunication
Industry Keywords
SLA RequirementsInformation Flow ManagementCross-TrainingBrand Ambassador
About the role
Key responsibilities & impact- Provides dedicated administrative support to the Commercial Market President of New York City
- Provides administrative or general office support for a broader team
- Supports multiple VPs and AVPs and their respective teams as needed
- Acts as point of contact among executives, employees, clients, and external partners
- Manages information flow in a timely and accurate manner
- Plans and schedules meetings, conferences, teleconferences, and travel
- Manages expenses and prepares weekly, monthly, or quarterly reports
- Formats memos, emails, presentations, and reports for internal and external communication
- Takes meeting minutes
- Screens and directs phone calls and distributes correspondence
- Manages office supply inventory, equipment, and other processes as required
- Prioritizes and manages workload to meet SLA requirements
- Ensures documentation accurately reflects business intentions and complies with rules and regulations
- Escalates non-standard or high-risk activities
- Identifies opportunities to improve productivity, effectiveness, and operational efficiency
- Supports team knowledge transfer and cross-training
- Keeps stakeholders informed about project and day-to-day activity status
- Acts as a brand ambassador for the business area and bank
Requirements
What you’ll need- Post-Secondary education
- 2+ years of experience
- Proficiency gained through job-related training to perform a range of duties
- Working-level knowledge of business unit/operational functions and regulatory issues/requirements for jurisdictions
- Ability to work with limited supervision and autonomy within well-defined parameters
- Ability to exercise discretion when handling sensitive and/or confidential material
- Ability to prioritize and manage workload to meet SLA requirements
- Ability to understand and apply operating policies and procedures
- Ability to ensure accurate documentation consistent with relevant rules/regulations
- Ability to perform multiple tasks and operate standard office equipment
- Ability to read, write, and comprehend instructions
- Ability to perform basic arithmetic
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Competitive benefits plan