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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including managing information flow, scheduling, and maintaining documentation accuracy. Proficient in handling sensitive material with discretion while ensuring compliance with regulatory requirements.
Highest-signal resume keywords
Administrative SupportMeeting CoordinationDocumentation AccuracyRegulatory ComplianceDiscretion in Correspondence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Post-Secondary Education2+ Years of ExperienceKnowledge of Regulatory IssuesBasic Arithmetic CalculationsOperating Policies and Procedures
Soft Skills
ProfessionalismDiscretionTime ManagementCollaborationCommunication
Tools & Technologies
Standard Office Equipment
Industry Keywords
Bank Code of ConductOperational FunctionsConfidential MaterialProductivity ImprovementTeam Knowledge Transfer
About the role
Key responsibilities & impact- Provides dedicated administrative support to executives and broader teams
- Reports to a TDBG Vice President and may support multiple VPs and AVPs
- Provides high-level administrative support and maintains professionalism in all interactions
- Acts as point of contact among executives, employees, clients, and external partners
- Manages information flow in a timely and accurate manner
- Plans and schedules meetings, conferences, teleconferences, and travel
- Manages expenses and prepares weekly, monthly, or quarterly reports
- Formats memos, emails, presentations, reports, and other communications
- Takes meeting minutes
- Screens and directs phone calls and distributes correspondence
- May manage office supply inventory, equipment, and other team processes
- Prioritizes and manages workload to meet service-level and productivity requirements
- Applies operating policies and procedures and ensures documentation accuracy
- Escalates non-standard or high-risk activities
- Identifies opportunities to improve productivity, effectiveness, and operational efficiency
- Participates in team knowledge transfer, cross-training, performance management, and development activities
- Keeps stakeholders informed about project and day-to-day activity status
- Supports a positive, diverse, equitable, and collaborative work environment
- Acts as a brand ambassador for the business area and TD Bank
Requirements
What you’ll need- Post-Secondary education
- 2+ years of experience
- Proficiency gained through job-related training to perform a range of duties
- Working-level knowledge of the business unit / operational functions
- Knowledge of regulatory issues/requirements for jurisdictions
- Ability to work with sensitive and/or confidential material requiring discretion
- Ability to complete work with limited supervision and make decisions within well-defined parameters
- Ability to exercise discretion in managing correspondence
- Ability to understand and apply operating policies and procedures
- Ability to ensure documentation is accurate and consistent with relevant rules and regulations
- Ability to escalate non-standard or high-risk activities
- Knowledge of and compliance with Bank Code of Conduct
- Ability to operate standard office equipment
- Ability to perform sedentary work and multiple tasks continuously
- Ability to read, write, and comprehend instructions
- Ability to perform basic arithmetic calculations
- Occasional domestic travel
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Domestic travel opportunities