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About the role
Key responsibilities & impact- Manage a portfolio of governance and control activities for moderately complex or high-risk business or functional areas
- Implement policies, processes, and initiatives to meet governance and control guidelines
- Act as a technical lead on key control initiatives
- Lead and execute the end-to-end issue management process for Global Technology Services
- Partner with all three lines of defense to drive a consistent issue management program
- Guide the business information security officer community on issue and remediation standards, procedures, and approach
- Optimize the issue management lifecycle, including guidance, toll gates, and risk treatment processes
- Lead risk reporting, including regular reporting of control-domain risk levels and significant risks and exposures
- Produce reporting materials for management, board-level audiences, regulators, and senior executives
- Lead cross-functional teams or projects with significant resource requirements, risk, or complexity
- Independently manage end-to-end functional programs
- Solve complex problems and develop new solutions
- Work autonomously as a subject-matter lead and guide others
- Interpret business challenges and recommend courses of action and best practices
- Establish goals and objectives supporting execution across multiple teams
Requirements
What you’ll need- 7+ years of relevant experience
- Advanced business understanding and knowledge of risk and control functions
- Advanced knowledge of governance, risk and control procedures, strategies and tactics
- Knowledge of current and emerging competitor and market trends
- Ability to establish goals and objectives supporting delivery execution for multiple teams
- Ability to contribute to functional direction and advise team and delivery leadership
- Ability to lead, plan, execute and evaluate project activities
- Skill in mentoring and performance management
- Skill in analytical software tools, data analysis methods and reporting techniques
- Skill in computer applications including MS Office and industry standards
- Effective oral and written communication skills
- Ability to work collaboratively across teams and functions
- Ability to work successfully as a team member and drive team execution
- Sound judgment in decision-making
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Deep understanding of risk management and issue management lifecycles
- Ability to present to senior leaders and stakeholders
- Working knowledge of data concepts, risk reporting and risk management issues
- Experience with internal audit, control testing, GRC, and issue management highly preferred
- Experience with automation, visualization, and reporting tools such as Power BI or Alteryx preferred
- CISA, CRISC, or equivalent certification preferred
- Undergraduate degree preferred
Benefits
Comp & perks- Base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Competitive benefits plan