HR Advice Specialist – HR Investigations

. Lead complex, high-risk HR case management and investigations end-to-end, including discipline approaches and employment decisions .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $72,280 - $108,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR case management, employee relations, and risk management while effectively collaborating with stakeholders to resolve complex issues. Possesses strong communication and influencing skills to support organizational goals and enhance employee engagement.

Highest-signal resume keywords

HR Case ManagementEmployee Relations ExpertiseRisk Management KnowledgeStakeholder Relationship ManagementExcellent Written And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical HR ExpertiseRisk Mitigation ToolsCase Management Database MonitoringProcess ImprovementDiscipline Approaches

Soft Skills

Strong Influencing SkillsExcellent Time ManagementAdaptability And FlexibilityTeamwork And CooperationListening And Understanding Skills

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Code Of Conduct BreachesWhistleblower MattersEmployee Experience MonitoringInclusive Employee CultureCustomer Service Strategy

About the role

Key responsibilities & impact

Lead complex, high-risk HR case management and investigations end-to-end, including discipline approaches and employment decisions
Provide specialized advice and support to HR and business/corporate partners on high-risk and sensitive HR and employment matters
Partner with managers, employees, HR teams, Legal, Global Security & Investigations, and other stakeholders to collect information, analyze facts, evaluate situations, and develop strategies and risk assessments
Resolve issues within authority and escalate matters or seek expertise when appropriate
Conduct field interviews, site visits, information sessions, and employee-environment scans
Identify workplace issues and risks and recommend proactive approaches to systemic issues
Build trusted relationships and act as a business partner on employee relations matters
Handle investigations involving Code of Conduct breaches, Respect in the Workplace, Whistleblower matters, and related discipline and employment decisions
Support people managers in monitoring employee experience and engagement through HR visits, employee insight/In Touch sessions, and focus groups
Use risk mitigation tools to support operations within TD's acceptable employment risk profile
Provide management information on trends, issues, and opportunities; monitor the case management database and contribute to executive reporting
Identify and escalate issues with broad corporate implications or risks
Maintain accurate documentation, case files, and timely follow-up on outstanding issues
Maintain knowledge of operating procedures, standards, and levels of authority
Identify process improvement and efficiency opportunities
Promote teamwork, team building, and continuous learning
Support customer service strategy and improve partner/customer experience
Contribute to an inclusive employee culture and positive work environment
Provide leadership, training, and guidance to team members as needed
Communicate project and issue status and share information and knowledge

Requirements

What you’ll need

Bachelor's degree preferred
High accountability, sound judgment, and decision-making abilities
Ability to navigate and leverage internal relationships and functional areas
Proven ability to get things done
Strong influencing skills with colleagues, business partners, stakeholders, and business leaders
Ability to prioritize
Excellent time management
Excellent written and verbal communication skills
Ownership of results and recommendations
Listening, understanding, and responding skills
Information seeking and probing skills
Stakeholder relationship management and partnership-building skills
Ability to influence and resolve issues collaboratively
Understanding of the business and its goals and objectives
Technical HR expertise
Employee Relations expertise
Risk Management knowledge
Adaptability and flexibility
Teamwork and cooperation
Ability to support the Bank's Customer Service Strategy
Occasional domestic travel; no international travel
Continuous ability to perform sedentary work, multiple tasks, operate standard office equipment, concentrate for long periods, and read, write, and comprehend instructions

Benefits

Comp & perks

Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
Health and well-being benefits
Savings and retirement programs
Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
Banking benefits and discounts
Career development
Reward and recognition
Regular career, development, and performance conversations with manager
Online learning platform
Mentoring programs
Training and onboarding sessions
Equal opportunity employment and disability accommodations