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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage origination, team management, and sales development while ensuring compliance with industry regulations. Proven ability to drive profitable growth and maintain strong relationships with clients and partners.
Highest-signal resume keywords
Mortgage OriginationTeam ManagementSales SkillsRegulatory ComplianceMortgage Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan UnderwritingMortgage Application ManagementPerformance ReviewsBusiness DevelopmentPipeline ManagementReferral GenerationCompliance TrainingGoal SettingCustomer Relationship ManagementDocument Accuracy
Soft Skills
Motivational SkillsCommunication SkillsTeamworkAdaptabilityLeadership
Tools & Technologies
Point-of-Sale Underwriting SystemsMortgage Loan System
Certifications & Qualifications
Bachelor's DegreeRegistered Mortgage Loan OriginatorNMLS RegistrationRegulation Z Eligibility
Industry Keywords
Residential MortgageCRA/LMI LendingMortgage ProductsIndustry TrendsCompliance Standards
About the role
Key responsibilities & impact- Manage loan production for a defined team of Mortgage Loan Officers within a geographic area
- Coordinate sales and business development for the sub-market under the Regional Mortgage Sales Manager
- Recruit Mortgage Loan Officers for the territory
- Set goals, develop staff, manage employee performance and compensation decisions, promote teamwork, and handle disciplinary actions
- Drive profitable growth for the designated team and meet regional goals
- Manage production elements and business pipelines for the sub-market
- Prospect for new referral sources
- Assess team development and training needs
- Manage 8–12 Mortgage Loan Officers, including performance reviews, PIPs, training, time cards, and expense approvals
- Attend regional retail meetings
- Maintain relationships with retail management, Wealth, and other bank partners to support internal referral strategies
- Complete and manage required compliance training
- Meet personal and team CRA/LMI lending goals
- Meet with prospects referred by realtors, developers, attorneys, and other sources
- Explain mortgage products and recommend solutions based on customer needs
- Guide customers through mortgage applications and manage expectations
- Ensure applications and supporting documentation are accurate and complete
- Sell and originate residential mortgage loans according to policies, regulations, and goals
- Generate referrals for mortgage and other company products
- Enter loan information into the mortgage loan system and maintain supporting files
- Underwrite loans within authority using point-of-sale underwriting systems
- Submit materials to processing and underwriting, clear conditions, finalize commitments, and prepare for closing
- Communicate with customers, underwriters, processors, realtors, and closing agents
- Attend closings as needed
- Maintain knowledge of mortgage products, laws, regulations, policies, and industry trends
- Participate in homebuyer seminars, home shows, broker meetings, and financing workshops
- Recommend changes to products, programs, and pricing
- Ensure successful audits and examinations
- Handle complex mortgage needs
Requirements
What you’ll need- Bachelor's Degree or work experience equivalent to Bachelor's degree required
- 5+ years' experience in mortgage origination
- 3+ years' management experience required
- Extensive mortgage industry and guideline knowledge
- Excellent sales skills
- Excellent oral and written communication skills
- Excellent motivational skills
- Knowledge of residential mortgage industry trends and products
- Ability to work in a fast-paced and changing environment
- Must be eligible for employment with a covered financial institution under Regulation Z
- Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act
- Satisfactory criminal background check and credit report check
- Required statements/certification regarding administrative, civil, and/or criminal findings by any government agency/authority
- Occasional domestic travel; no international travel
Benefits
Comp & perks- Base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Domestic travel opportunities