FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including product research, analysis, development, and P&L management. Proven ability to implement customer retention strategies and lead cross-functional teams to enhance customer experience and drive financial results.
Highest-signal resume keywords
Product Management ExperienceP&L AnalysisCustomer Retention StrategiesMarket Trends AnalysisEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ResearchProduct AnalysisForecastingPricing StrategiesCompetitive IntelligenceBudget ManagementData AnalysisReporting TechniquesRegulatory ComplianceRisk Management
Soft Skills
Collaborative WorkIndependent WorkDecision-MakingMentoringOrganizational Skills
Tools & Technologies
MS OfficeAnalytical Software Tools
Certifications & Qualifications
Product Management Certificate
Industry Keywords
Customer ExperienceMarket ConditionsBank Codes of ConductIndustry TrendsOperational Risks
About the role
Key responsibilities & impact- Execute and manage customer retention and win-back initiatives to reduce account and balance attrition
- Implement targeted retention strategies and identify customer opportunities
- Monitor triggered events and customer outcomes
- Track effectiveness of retention and win-back activities
- Develop and implement products, policies, and procedures that enhance the end-to-end customer experience
- Oversee delivery of products and services to customers
- Serve as subject matter expert for product-related inquiries
- Lead business plans and track P&L impact
- Analyze industry and customer trends through research, focus groups, and secondary research
- Facilitate ideation sessions and build business cases for new product development and growth
- Build relationships with sales distribution, internal stakeholders, and external partners
- Lead problem-solving sessions with partners and vendors
- Design end-to-end processes for product development, implementation, reporting, and feedback
- Manage products day to day, including features, enhancements, recommendations, and new initiatives
- Deliver financial results through pricing, margin, volume, acquisition, retention, customer experience, engagement, and market share levers
- Support senior management through product reviews, planning, forecasting, and strategic presentations
- Conduct ongoing industry and competitive analysis
- Refine product management strategies through P&L analysis and competitive research
- Establish product policies and processes aligned with risk appetite
- Oversee product deliverables within budget and approved product plan
- Champion annual business planning and monthly/quarterly forecasting
- Collaborate on partner-led projects and initiatives with IT, operations, legal, compliance, marketing, and service providers
- Identify and manage market, credit, and operational risks
- Maintain productive relationships with distribution channel owners
- Mentor others, share knowledge, and contribute to team development
Requirements
What you’ll need- Undergraduate degree or product management certificate and/or 7+ years relevant experience
- Previous Product experience typically required
- Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, and competitive intelligence
- Knowledge of current and emerging competitor and market trends
- Ability to lead, plan, implement, and evaluate program/project activities
- Ability to forecast and contribute to strategic direction and advise senior leadership
- Effective oral and written communication
- Ability to work collaboratively and independently
- Sound judgment in decision-making
- Ability to analyze, organize, and prioritize work while meeting multiple deadlines
- Skill in preparing and managing budgets and P&L
- Knowledge of and/or skill in analytical software tools, data analysis methods, and reporting techniques
- Skill in using computer applications including MS Office
- Ability to handle confidential information with discretion
- Knowledge of regulatory requirements, customer, market, and industry conditions
- Knowledge of and compliance with Bank and Industry Codes of Conduct
- Occasional domestic travel; no international travel
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations with manager
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accommodation support for applicants with disabilities