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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing residential subrogation claims, including negotiation with third-party insurers and recovery of indemnity payments. Strong organizational and communication skills are essential for effective client relationship management and collaboration across various teams.
Highest-signal resume keywords
Residential Claims ExperienceNegotiation SkillsCollections ExperienceStrong Verbal And Written Communication SkillsKnowledge Of Financial Collections Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Subrogation Claims ManagementEvidence GatheringClaims ReviewLiability ProvingClaims NegotiationTyping SkillsTime Management
Soft Skills
Client Service OrientationTeam CollaborationOrganizational Skills
Industry Keywords
Litigation ExperienceInsurance ClaimsFinancial Collections PracticesLitigation ProtocolsApplication Jurisprudence
About the role
Key responsibilities & impact- Investigate, evaluate, and resolve moderately complex residential subrogation claims within authority and service levels
- Recover indemnity payments
- Manage a pending list of subrogation claims and files
- Gather evidence to prove liability and compile payments to support quantum
- Review residential files and understand payouts
- Present residential claims payouts to at-fault third parties
- Prove liability and negotiate with third-party insurers
- Obtain next-level approval for claims exceeding settlement authority
- Work with contractors, engineers, Claims Support Services, Claims, TDI Governance & Control, and other lines of business
- Ensure personal performance meets minimum claims operational standards
- Maintain a fair, equitable, diverse, and inclusive workplace
- Act as a brand ambassador for TD Insurance and TD Bank Group
- Build deep client relationships and execute claims recovery activities effectively
Requirements
What you’ll need- Residential Claims experience is highly beneficial
- Litigation experience is preferred
- Collections experience along with either legal or insurance claims experience
- Knowledge of financial collections practices, litigation protocols and application jurisprudence is highly beneficial
- Strong negotiation skills
- Strong verbal and written communication skills
- Superior client service orientation and excellent telephone manner
- Excellent organization and time management skills
- Ability to function effectively in a fast-paced, multi-faceted environment
- Ability to contribute and work effectively in a team environment
- Strong typing and computer skills
- Travel mostly within the city is required for mediation, pre-trial, etc.
Benefits
Comp & perks- Base salary
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process