Senior Analyst – Fraud Defect Analysis

. Lead end-to-end root cause analysis of fraudulent items .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $72,280 - $117,520 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud management through data analysis, root cause analysis, and the development of fraud prevention strategies. Proficient in SQL and advanced Excel, with strong communication skills to convey complex analyses effectively.

Highest-signal resume keywords

Fraud Management ExperienceSQL ProficiencyAdvanced Excel SkillsData AnalysisStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRoot Cause AnalysisFraud Detection StrategiesFraud Metrics ReportingSegmentation DevelopmentFraud Rules CreationLoss Target ManagementBusiness Requirements AnalysisProject ManagementAnalytical Capacity

Soft Skills

Strong Interpersonal SkillsTeam CollaborationInitiativeCommunication SkillsPresentation Skills

Tools & Technologies

SQLMicrosoft OfficeAdvanced ExcelKnowledge SeekerSAS

Industry Keywords

Fraud PreventionFraud DetectionCustomer ExperienceRisk ManagementOperational Impact

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead end-to-end root cause analysis of fraudulent items
Identify fraud defect drivers, control gaps, and improvement opportunities
Develop actionable recommendations to strengthen fraud prevention and detection
Analyze customer, account, and transactional data
Create segmentation and develop fraud rules and strategies while balancing operational and customer impacts
Manage loss targets and customer experience generated by fraud strategies
Monitor and adjust detection strategies
Create management reporting for fraud metrics, strategy performance, and trends
Prepare data and reporting and inform business requirements on products and processes
Maintain ongoing processes and data updates
Act as a subject matter expert in system and project meetings and industry forums
Maintain relationships with Fraud Operations, Risk Management, Product, Retail, Finance, and external vendors
Support the Bank's Customer Service Strategy
Contribute to partner and customer experience improvements
Participate as a team member and contribute to a positive work environment
Provide leadership, training, and guidance to other team members as needed
Communicate project and issue status to the team
Share information and knowledge and learn from others

Requirements

What you’ll need

Bachelor's degree in a numerate discipline such as Math, Statistics, or Business required
2-4 years or internships/co-op work experience in an analytical capacity
Experience in fraud management is an asset
Proficiency with SQL required
Knowledge of Knowledge Seeker is an asset
Knowledge of SAS is an asset
Proficiency with Microsoft Office applications
Advanced Excel skills
Strong communication and presentation skills
Ability to develop effective relationships with external and internal business partners
Ability to analyze data and arrive at conclusions
Strong interpersonal skills
Ability to communicate complex analysis in technical and non-technical terms, written and verbally
Ability to take initiative and work independently under tight timelines
Strong team collaboration skills
Ability to manage multiple projects and priorities simultaneously
Ability to work Monday-Friday, 8:00am-5:00pm EST

Benefits

Comp & perks

Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
Health and well-being benefits
Savings and retirement programs
Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
Banking benefits and discounts
Career development
Reward and recognition
Regular career, development, and performance conversations
Online learning platform
Mentoring programs
Training and onboarding sessions
Remote work arrangement
Occasional domestic travel