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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Incident Management and Crisis Management, with a strong focus on Cyber Security and Threat Intelligence. Capable of effective communication and coordination with stakeholders, while managing incident response documentation and processes.
Highest-signal resume keywords
Incident ManagementCrisis ManagementCyber SecurityStrong Written CommunicationStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident CoordinationThreat IntelligenceDocumentation AnalysisIncident ResponseProcess ImprovementCyber-Fraud ManagementInformation SecurityJIRA Task ManagementConfluence ManagementInternal Assessments
Soft Skills
Analytical SkillsProblem-Solving SkillsTime ManagementOrganizational SkillsJudgment
Certifications & Qualifications
Information Security CertificateIncident Management Certification
Industry Keywords
Cyber IncidentCrisis EventsCyber-FraudSOCCSIRTExecutive CommunicationRegulatory GuidelinesContinuous Process ImprovementEmerging EventsBusiness Acumen
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Support TD’s Fusion Centre Fusion Incident Management team
- Facilitate incident response and timely information sharing with Senior Executives
- Book and host incident response and risk mitigation calls
- Create and update incident response documentation
- Draft and issue communications for complex threats, events, and incidents
- Participate in the rotating on-call schedule and respond to incidents outside normal business hours when required
- Liaise with stakeholders during cyber incidents, cyber-fraud events, and crisis events
- Facilitate taskforce meetings and communication bridges
- Work with internal stakeholders throughout the incident management lifecycle
- Create non-technical communication materials regarding emerging events
- Manage the incident Confluence site, JIRA task triaging, and workstream assignment
- Facilitate incident response calls, take minutes, and track action items
- Conduct internal assessments of TD’s readiness against scenarios experienced by external parties
- Establish and maintain Fusion FIM communication and coordination playbooks
- Maintain the list of Fusion Centre response partners and contribute to continuous process improvement
- Contribute to Fusion communication products and regular Fusion Centre reporting
- Build and maintain relationships with business units and key stakeholders
- Adhere to policies, procedures, technology control standards, and regulatory guidelines
- Review internal activities and processes, identify improvement opportunities, and escalate issues appropriately
Requirements
What you’ll need- University Degree
- 5 - 7 years of relevant experience
- Previous work experience in Crisis Management, Cyber Security, Threat/Cyber Intelligence, SOC, CSIRT, Fraud/Cyber-Fraud or incident management considered a strong asset
- Knowledge and background in Information Technology, Information Security, Fraud/Cyber-Fraud or Cyber Security considered an advantage
- Information Security, Incident Management or Investigation certificate/accreditation/experience is a plus
- Experience in incident coordination and preparedness with the ability to provide timely analysis and documentation for incident and exercise reporting
- Strong written and verbal communication skills
- Ability to exercise judgment and communicate complex issues clearly and understandably
- Experience working with executive audiences, senior leadership, and varying levels of stakeholders
- Excellent organizational, analytical, and problem-solving skills with strong attention to detail
- Excellent time-management and organizational skills to manage multiple deadlines and tasks with varying priority levels
- Strong time management, organization skills, and business acumen
- Understanding of TD’s organizational structure, infrastructure, products, and services
Benefits
Comp & perks- Base salary and health and well-being benefits, including medical coverage
- Paid time off
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Recruitment/interview accommodation support