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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in criminal investigative techniques and evidence collection, with a strong understanding of bank products, systems, and legal procedures. Capable of leading investigations, mentoring team members, and maintaining effective relationships with stakeholders.
Highest-signal resume keywords
Criminal Investigative TechniquesEvidence CollectionKnowledge of Court ProceedingsRelationship ManagementFraud Investigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Evidence AnalysisIncident InvestigationRisk AssessmentData CollectionProblem ResolutionAnalytical InterpretationKnowledge of Financial TrendsKnowledge of Laws Governing Evidence CollectionExpert-Level Knowledge in SpecialtyKnowledge of Bank Policies and Procedures
Soft Skills
MentoringCommunicationTeam DevelopmentLeadershipCollaboration
Tools & Technologies
Electronic Data SystemsComputersLaptopsPhonesBlackBerry DevicesIPadsDatabases
Certifications & Qualifications
Undergraduate DegreeRelevant Professional Certifications
Industry Keywords
Fraud CrimesFinancial InstitutionsJudicial SystemAsset RecoveryRisk TrendsPerformance ManagementService QualityInnovationTeamworkBrand Ambassador
About the role
Key responsibilities & impact- Lead investigations, including internal fraud crimes against the bank
- Collect, preserve and analyze evidence using sound methodologies
- Identify reported incidents promptly and minimize potential losses
- Assess, prioritize and investigate assigned cases
- Work with other financial institutions, law enforcement and judicial-system counterparts to recover assets and reduce bank exposure
- Conduct investigations professionally and in a timely manner
- Identify procedural weaknesses and ensure remediation and corrective action
- Identify industry and criminal risk trends and share knowledge
- Maintain working relationships with HR, Employment Standards, Legal and other internal partners
- Collect electronic evidence from devices and databases
- Support a positive work environment focused on service, quality, innovation and teamwork
- Provide thought leadership and industry knowledge
- Participate in knowledge transfer and team development
- Keep current on emerging trends, business knowledge, tools and techniques
- Participate in performance management, development and cross-training
- Communicate project and activity status to relevant stakeholders
- Mentor others and share best practices
- Develop productive relationships with internal and external stakeholders
- Represent the bank in court proceedings
- Manage low- to moderate-scope programs, projects and initiatives
- Act as a brand ambassador for the business area and bank
Requirements
What you’ll need- Undergraduate degree or relevant professional certifications, designations, or equivalent required
- 5+ years relevant experience
- Sound knowledge of Bank products, systems, policies and procedures
- Strong knowledge of criminal investigative techniques
- Knowledge of laws governing collection of evidence
- Knowledge of court proceedings and financial/criminal trends
- Personal vehicle required
- Must reside within the Vancouver region
- Requires travel within Vancouver
- Ability to collect evidence from computers, laptops, phones, BlackBerry devices, iPads, databases and other electronic data systems
- Expert-level knowledge in own field of specialty and working knowledge of broader related areas
- Ability to interpret guidelines, standards, policies and analytical results for senior-level decision making
- Ability to work independently as senior lead and guide others
- Ability to lead problem resolution for complex issues
- Language requirement: Sans Objet (Quebec only)
Benefits
Comp & perks- Discretionary variable compensation award based on business and individual performance
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accommodation support during the interview process
