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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in KYC Operations Frameworks and AML Legislation, with a strong focus on managing high-performing teams and overseeing risk-based KYC reviews. Capable of developing and implementing compliance programs while effectively coordinating with stakeholders and preparing reports for senior management.
Highest-signal resume keywords
KYC Operations FrameworksAML LegislationRisk-Based KYC ReviewsPeople ManagementPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KYC OperationsAML ComplianceRegulatory RequirementsProcess ImprovementData Analysis
Soft Skills
LeadershipCoachingCommunicationProblem-SolvingTeam Development
Tools & Technologies
Office EquipmentReporting SoftwarePresentation Tools
Industry Keywords
Financial ServicesFraud PreventionSanctions ScreeningRegulatory AuditsStakeholder Coordination
About the role
Key responsibilities & impact- Lead, develop, and oversee a team of KYC operations professionals
- Develop KYC Ops frameworks and provide policy, regulatory, and specialized-domain guidance
- Direct complex KYC Ops program activities, assign workflow, provide governance, and escalate issues
- Oversee timely, risk-based KYC reviews aligned with policy and regulatory requirements
- Hire talent, set goals, manage performance and compensation decisions, and handle disciplinary actions
- Ensure team work products are fit for purpose and audit/regulator ready
- Identify and lead process improvements for efficiency, accuracy, and quality
- Partner with senior management on complex, confidential, high-visibility, and strategic projects
- Provide thought leadership and facilitate strategic discussions with executive audiences
- Develop and implement enterprise AML programs, procedures, and operating models
- Manage regulatory exams, audits, findings, escalations, and risk mitigation strategies
- Research, develop, and implement new processes and technologies
- Prepare reports and presentations for senior management and regulatory authorities
- Develop business plans, operating plans, budgets, and strategic activities
- Monitor regulatory trends and assess their business impact
- Provide coaching, mentorship, development, feedback, and performance reviews
- Recruit and develop a diverse, high-performing FCRM team
- Coordinate with business partners, auditors, regulators, and other stakeholders
Requirements
What you’ll need- Undergraduate Degree or equivalent professional work experience
- 5+ years of direct management experience in financial services or similar industries, including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners
- Or 8+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
- Expertise in KYC operations frameworks and specialized KYC program domains
- Knowledge of AML legislation, policies, regulatory requirements, and compliance programs
- Experience overseeing risk-based KYC reviews
- People management, performance management, hiring, coaching, and staff development experience
- Ability to manage complex, confidential, high-visibility, and enterprise-wide projects
- Ability to operate independently with minimal day-to-day support
- Ability to prepare reports and presentations for senior management and regulatory authorities
- Ability to coordinate with auditors, regulators, and internal/external stakeholders
- Ability to perform sedentary work and operate standard office equipment continuously
- Occasional domestic travel; no international travel
- Ability to read, write, and comprehend instructions; apply common sense to standardized situations; and perform basic arithmetic
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations with manager
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Competitive benefits plan
- Workplace accommodations