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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including product development, strategy formulation, and P&L management. Proficient in analyzing market trends and customer needs to drive product enhancements and improve customer experience.
Highest-signal resume keywords
Product ManagementP&L ManagementMarket ResearchStrategic PlanningRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentProduct AnalysisForecastingPricing StrategyCompetitive IntelligenceData AnalysisBudget ManagementProgram ManagementCustomer Experience ImprovementRisk Management
Soft Skills
Effective CommunicationCollaborationMentoringDecision-MakingProblem-Solving
Tools & Technologies
MS OfficeAnalytical Software
Certifications & Qualifications
Product Certificate
Industry Keywords
Customer ExperienceMarket TrendsProduct StrategyBusiness PlanningStakeholder Management
About the role
Key responsibilities & impact- Oversee end-to-end management of assigned checking products, services, and programs
- Build product value propositions and map required investments
- Formulate product portfolio strategy, policy, and overall direction
- Develop and maintain understanding of regulatory requirements, customers, markets, and industry trends
- Develop and implement products, policies, and procedures to improve customer experience and achieve business objectives
- Oversee effective delivery of products and services to customers
- Act as subject matter expert for product-related inquiries
- Lead business plans to increase new account growth and track P&L impact
- Liaise with Marketing, Phone Channel, Retail, Acquisition, Segments, sales distribution, internal stakeholders, vendors, and external partners
- Analyze customer and industry trends through customer research, focus groups, and secondary research
- Facilitate ideation and problem-solving sessions and build business cases for new product development and growth
- Design end-to-end processes for product development, implementation, reporting, and feedback
- Direct and coordinate market research to determine customer needs
- Manage product features and enhancements and support strategic initiatives
- Deliver financial results through pricing, margin, volume, acquisition, retention, customer experience, engagement, and market share levers
- Prepare presentations, product reviews, planning and forecasting materials, and strategic reviews for senior management
- Conduct ongoing industry and competitive analysis
- Refine product strategies through P&L analysis and competitive research
- Establish product policies and processes aligned with risk appetite
- Oversee deliverables within budget and approved product plan
- Champion annual business planning and monthly/quarterly forecasting
- Identify and manage market, credit, and operational risks
- Maintain productive relationships with distribution channel owners
- Mentor colleagues, support knowledge transfer, and contribute to team development
Requirements
What you’ll need- Undergraduate degree or product certificate and/or 10+ years relevant experience
- Previous Product experience required
- Experience in leading strategy strongly recommended
- Advanced knowledge of product research, product analysis and development, forecasting, pricing, and competitive intelligence
- Knowledge of current and emerging competitor and market trends
- Advanced ability to lead, plan, implement, and evaluate program/project activities
- Ability to forecast and contribute to strategic product direction and advise senior leadership
- Ability to establish goals and objectives supporting the strategic plan
- Skill in mentoring, coaching, and performance management
- Effective oral and written communication
- Ability to collaborate and build relationships across teams and functions
- Ability to work independently and as a team member
- Sound judgment and decision-making
- Ability to analyze, organize, and prioritize work while meeting multiple deadlines
- Budget and P&L management
- Knowledge of analytical software tools, data analysis methods, and reporting techniques
- Proficiency with computer applications including MS Office
- Ability to handle confidential information with discretion
- Ability to work 40 hours per week
Benefits
Comp & perks- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accommodation support for applicants with disabilities
