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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Operational Risk Management and Regulatory Compliance, with a strong focus on International Wire Payments and payment operations. Proficient in audit coordination, control tracking, and process governance, while effectively collaborating with cross-functional teams and senior stakeholders.
Highest-signal resume keywords
Operational Risk ManagementRegulatory ComplianceAudit CoordinationSWIFT InfrastructureProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational RiskControl TrackingRCSA ExecutionSOP DevelopmentData Analysis
Soft Skills
Analytical SkillsOrganizational SkillsAttention to DetailCommunication Skills
Tools & Technologies
Microsoft ExcelPowerPointSharePointPower BITableau
Certifications & Qualifications
SWIFT TrainingSix SigmaLeanCAMSCRCM
Industry Keywords
Payment OperationsAudit PreparationRisk MitigationComplianceFinancial Services
Tech Stack
Tools & technologiesRuby on RailsSwiftTableau
About the role
Key responsibilities & impact- Create and maintain a central repository of current SOPs, workflows, and job aids
- Support control testing coordination, validation, and effectiveness tracking
- Facilitate periodic SOP and procedure reviews with subject matter experts
- Liaise with internal and external auditors for information requests and evidence collection
- Support internal audit preparation and remediation planning for payment-related findings
- Maintain trackers for audit requests, issues, and remediation plans
- Support closure of findings and post-audit lessons learned
- Recommend improvements based on audit themes and process reviews
- Identify, assess, and document operational risks in wire payment workflows
- Coordinate Risk and Control Self-Assessments (RCSA)
- Track issues, exceptions, and risk mitigation plans across operations
- Identify trends and thematic control weaknesses
- Contribute to control design and enhancement
- Develop dashboards and scorecards for audit, risk, and control status
- Support executive reports and governance committee materials
- Contribute to KPIs and KRIs across operational areas
- Collaborate with compliance teams on global regulations and local jurisdictional laws
- Assist with screening, monitoring, and reporting tools
- Partner with project managers, developers, and QA on SWIFT infrastructure upgrades and operational improvements
- Support ISO 20022 migration and payment modernization initiatives
- Liaise among business users, compliance officers, technology partners, and risk managers
- Prepare business cases, impact assessments, and risk narratives for change management governance
Requirements
What you’ll need- Thorough understanding of International Wire Payments and domestic payment rails within Canada
- 5–7 years of experience in Operational Risk Management, Regulatory Compliance, Audit, or Process Governance, preferably in financial services or payment operations
- Strong analytical and organizational skills with attention to detail
- Experience with audit coordination, control tracking, or RCSA execution
- Proficiency in Microsoft Excel, PowerPoint, and SharePoint
- Knowledge of reporting tools such as Power BI and Tableau is a plus
- Knowledge of MS Project is a plus
- Excellent communication skills and ability to work cross-functionally with senior stakeholders
- Understanding of operational risk, controls, and governance principles
- Preferred: SWIFT training or certification
- Preferred: Six Sigma, Lean, or other process improvement credentials
- Preferred: CAMS, CRCM, or other relevant compliance/risk certifications
Benefits
Comp & perks- Base salary and variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations, training programs, and online learning platform
- Mentoring programs
- Training and onboarding sessions
- Workplace accommodations for interviews
