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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Loyalty Management and related Salesforce clouds, with a strong focus on technical design, integration, and compliance. Proven ability to lead development teams, mentor engineers, and drive operational excellence through scalable solutions and effective collaboration.
Highest-signal resume keywords
Salesforce Loyalty Management ImplementationSalesforce Application Architect CertificationSalesforce System Architect CertificationSalesforce Platform Developer I/II CertificationSalesforce APIs and Integration Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Loyalty ManagementApexLWCSOQL/SOSLETL ToolsJava 8+PythonSQLEvent-Driven ArchitecturePerformance Optimization
Soft Skills
Technical LeadershipCollaborationMentoringProblem-SolvingCommunication
Tools & Technologies
Salesforce Sales CloudSalesforce Service CloudSalesforce Data CloudSalesforce Marketing CloudMuleSoftGitCI/CDSalesforce DXCopadoGearset
Certifications & Qualifications
Salesforce Loyalty Management Accredited Professional CertificationSalesforce Administrator Certification
Industry Keywords
Financial ServicesEnterprise SecurityGovernanceOperational ExcellenceIntegration Specifications
Tech Stack
Tools & technologiesCloudETLJavaPythonSOAPSQL
About the role
Key responsibilities & impact- Lead end-to-end technical design and delivery of Salesforce Loyalty Management capabilities
- Design and implement scalable solutions using Salesforce Loyalty Management and related Salesforce clouds
- Provide technical leadership for enterprise integrations using APIs, middleware, ETL tools, and event-driven architectures
- Collaborate with business and product stakeholders to define requirements and recommend technical approaches
- Develop architecture artifacts, solution designs, integration specifications, deployment strategies, and operational support documentation
- Lead development teams through design, build, testing, deployment, and production support
- Ensure compliance with architecture, security, governance, and engineering standards
- Drive platform performance, scalability, reliability, resiliency, and operational excellence
- Troubleshoot complex technical and integration challenges
- Mentor engineers and provide Salesforce Loyalty Management subject matter expertise
- Support release management, environment strategy, DevOps automation, and CI/CD processes
- Develop, document, review, and maintain application and integration solutions
- Conduct code reviews, Operational Readiness Reviews, and solution design sign-offs
- Identify risks, performance issues, process improvements, and cost-effectiveness opportunities
- Contribute to engineering practice advancement, knowledge transfer, and continuous improvement
Requirements
What you’ll need- Undergraduate degree, Post Graduate degree or Technical Certificate
- Strong academic background, such as computer science or engineering
- 5–7 years of relevant experience
- Salesforce Loyalty Management implementation experience preferred
- Salesforce Application Architect certification preferred
- Salesforce System Architect certification preferred
- Salesforce Platform Developer I/II certification preferred
- Salesforce Administrator certification preferred
- Salesforce Loyalty Management Accredited Professional certification preferred
- Graduate degree in a related discipline preferred
- Financial Services industry experience preferred
- Expert knowledge of relevant business, organizational, technical environments, processes, procedures, tools, and technologies
- Knowledge of Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Apex, LWC, SOQL/SOSL, Flow, Process Automation, Salesforce APIs, REST/SOAP APIs, MuleSoft or equivalent platforms, SQL, relational databases, event-driven architecture, data migration, ETL tools, Java 8+, Python, Git, CI/CD, Salesforce DX, Copado/Gearset or equivalent DevOps tools, solution and integration architecture, enterprise security and governance, and performance optimization
Benefits
Comp & perks- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations with manager
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accommodation support during the interview process