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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Loyalty Management and related Salesforce technologies, with a strong focus on technical design, integration, and operational excellence. Proven ability to lead development teams, mentor engineers, and drive strategic solutions in a collaborative environment.
Highest-signal resume keywords
Salesforce Loyalty Management ImplementationSalesforce Application Architect CertificationSalesforce APIs and Integration PlatformsApex and Lightning Web ComponentsDevOps Automation and CI/CD Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Loyalty ManagementApexLightning Web ComponentsSOQL/SOSLData MigrationETL ToolsJava 8+PythonSQLEvent-Driven Architecture
Soft Skills
Technical LeadershipCollaborationMentoringProblem-SolvingCommunication
Tools & Technologies
Salesforce PlatformMuleSoftGitSalesforce DXCopadoGearset
Certifications & Qualifications
Salesforce Application ArchitectSalesforce System ArchitectSalesforce Platform Developer I/IISalesforce AdministratorSalesforce Loyalty Management Accredited Professional
Industry Keywords
Financial ServicesEnterprise SecurityGovernancePerformance OptimizationIntegration Architecture
Tech Stack
Tools & technologiesCloudETLJavaPythonSOAPSQL
About the role
Key responsibilities & impact- Lead end-to-end technical design and delivery of Salesforce Loyalty Management capabilities
- Design and implement scalable solutions using Salesforce Loyalty Management and related Salesforce platform technologies
- Provide technical leadership for enterprise integrations using APIs, middleware, ETL tools, and event-driven architectures
- Collaborate with business and product stakeholders to define requirements and recommend technical approaches
- Develop and maintain architecture artifacts, solution designs, integration specifications, deployment strategies, and operational support documentation
- Lead development teams through design, build, testing, deployment, and production support
- Ensure adherence to architecture, security, governance, and engineering standards
- Drive platform performance, scalability, reliability, resiliency, and operational excellence
- Troubleshoot complex technical and integration challenges across Salesforce and connected platforms
- Mentor engineers and provide subject matter expertise in Salesforce Loyalty Management
- Support release management, environment strategy, DevOps automation, and CI/CD processes
- Develop and document detailed solution designs and act as an application subject matter expert
- Conduct code reviews, Operational Readiness Reviews, and solution design sign-offs
- Identify application, data, performance, risk, and governance issues and implement remediation plans
- Collaborate with architects, technology partners, stakeholders, and business lines to deliver strategic solutions
- Contribute to engineering practice improvements, automation, knowledge transfer, and team development
Requirements
What you’ll need- Undergraduate degree, Post Graduate degree or Technical Certificate
- Strong academic background, such as computer science or engineering
- 5–7 years relevant experience
- Salesforce Loyalty Management implementation experience preferred
- Salesforce Application Architect certification preferred
- Salesforce System Architect certification preferred
- Salesforce Platform Developer I/II certification preferred
- Salesforce Administrator certification preferred
- Salesforce Loyalty Management Accredited Professional certification preferred
- Graduate degree in a related discipline preferred
- Financial Services industry experience preferred
- Knowledge of Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud
- Experience with Apex, Lightning Web Components, SOQL/SOSL, Flow and Process Automation
- Knowledge of Salesforce APIs, REST and SOAP APIs, MuleSoft or equivalent integration platforms
- Knowledge of SQL and relational database concepts, event-driven architecture, data migration, and ETL tools
- Knowledge of Java 8+, Python, Git, CI/CD pipelines, Salesforce DX, and DevOps tools such as Copado or Gearset
- Knowledge of solution architecture, integration architecture, enterprise security and governance, and performance optimization
Benefits
Comp & perks- Base salary and variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development, career, and performance conversations
- Training programs and onboarding sessions
- Online learning platform
- Mentoring programs
- Accessibility accommodations throughout the interview process