Business Development Specialist

TDCX

. Profile prospects and contacts from target accounts using LinkedIn searches and telephone call-outs.

Posted 9/22/2026full-timeSingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong tele-profiling and tele-marketing skills, with a focus on generating Tele-prospecting Qualified Leads (TQLs) through effective communication and client engagement. Proficient in maintaining accurate records and tracking performance using SFDC.

Highest-signal resume keywords

Tele-Profiling ExperienceTele-Marketing ExperienceClient-Facing ExperienceSales Process NavigationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsClient-Service Skills

Tools & Technologies

SFDC

Certifications & Qualifications

Bachelor's DegreeDiploma

Industry Keywords

BPOQuality Management SystemTele-ProspectingLead Generation

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Profile prospects and contacts from target accounts using LinkedIn searches and telephone call-outs.
Complete agreed prospect and contact data fields.
Update records and track performance in SFDC.
Ask standard tele-profiling questions to determine whether contacts want to speak with Sales and generate Tele-prospecting Qualified Leads (TQLs).
Handle online chat requests and generate TQLs.
Perform other duties assigned by management within the employment category.
Support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System.

Requirements

What you’ll need

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position. However, fresh graduates are encouraged to apply.
Client-facing experience or customer service experience in a BPO is an advantage.
Ability to navigate and progress the sales process through long, complex sales cycles.
Excellent verbal and written communication skills in English.
Excellent organizational and client-service skills.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards