Fraud & Risk Specialist

TDCX

. Review and analyze complex situations and patterns of fraudulent and suspicious trends.

Posted 10/8/2026full-timeSingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and investigative skills to identify and mitigate fraudulent activities while maintaining confidentiality. Capable of creating training materials and upskilling plans to enhance team performance in a fast-paced environment.

Highest-signal resume keywords

Fraud AnalysisInvestigative AbilityProblem SolvingAnalytical SkillsTraining and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fraud Pattern AnalysisModel CreationDocumentationData AnalysisTrend Reporting

Soft Skills

Critical ThinkingOrganizational SkillsCommunication SkillsIndependenceMulti-tasking

Industry Keywords

Fraud PreventionQuality Management SystemConfidentialityStakeholder EngagementFast-paced Environment

About the role

Key responsibilities & impact

Review and analyze complex situations and patterns of fraudulent and suspicious trends.
Measure the impact of fraudulent and suspicious trends to identify mitigation and prevention solutions.
Document investigations comprehensively and maintain high levels of confidentiality.
Train and mentor newly hired agents and create individual upskilling plans.
Create appropriate training materials.
Analyze fraud patterns, create models, and update existing models to address changing fraud vectors.
Provide solutions to mitigate and prevent fraudulent activities.
Work with stakeholders to report trends and system loopholes and initiate enhancements and preventive measures.
Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX's Quality Management System.

Requirements

What you’ll need

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
Possesses excellent problem solving, critical thinking, and analytical skills as well as being able to work independently and prioritize efficiently.
Demonstrates strong investigative ability, internet research, organizational and analytical skills.
Ability to work and multi-task in a fast-paced and rapidly changing environment.
Ability to work with a flexible schedule and on shifts as required.
Excellent verbal and written communication skills in English and the language of the supporting market.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards