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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities, including front desk management, effective communication, and quality assurance adherence. Proficient in managing multiple priorities while maintaining a pleasant disposition and excellent telephone etiquette.
Highest-signal resume keywords
Front Desk ManagementOffice AdministrationQuality Assurance StandardsEffective CommunicationTeam Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative DutiesTelephone EtiquetteInventory ManagementMeeting Room OrganizationVisitor Badge IssuanceLogbook MonitoringBuilding Maintenance Liaison
Soft Skills
Good Work EthicsPleasant DispositionAbility to Work IndependentlyCommitmentGood Communication Skills
Certifications & Qualifications
DiplomaBachelor's DegreeMaster's Degree
Industry Keywords
Quality Management SystemVisitor ManagementOffice Procedures
About the role
Key responsibilities & impact- Manage the front desk and office administration task
- Welcome visitors by greeting them in person or on the telephone; answer or refer inquiries
- Attend to incoming and outgoing official telephone calls and visitors
- Receive mail and documents and handle courier services
- Perform general administrative duties, including maintaining pantry supply inventory and organizing meeting rooms
- Maintain security by following procedures, monitoring the logbook, and issuing visitor badges
- Track building maintenance repair/replace items and liaise with building maintenance/vendors
- Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System
Requirements
What you’ll need- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields
- Preferable with 2 years of working experience in the related field is required for this position
- Able to work independently with minimal supervision
- Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics
- Must be team oriented and good communication skills
- Must have the ability to manage multiple priority efforts and ensure that quality assurance standards are followed
- Excellent verbal and written communication skills in English and the language of supporting market
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards