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TDCX

Inside Sales Specialist

TDCX

. Lead, coach, and drive a high-performing team of Business Development Representatives dedicated to pipeline generation within a productivity and cloud ecosystem .

Posted 10/24/2026full-timeSingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading high-performing teams within B2B sales, focusing on pipeline generation and operational excellence in cloud services and SaaS environments. Proficient in analyzing sales performance metrics and driving strategic initiatives to exceed client targets.

Highest-signal resume keywords
B2B Sales ExperienceLeadership in Technology EnvironmentsSaaS, PaaS, IaaS KnowledgeSalesforce (SFDC) ProficiencyOutbound Prospecting Methodologies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Pipeline GenerationSales Performance AnalysisLead-to-Opportunity ConversionOpportunity QualificationData-Driven Performance Management
Soft Skills
Coaching and MentoringVerbal and Written CommunicationMotivational Leadership
Tools & Technologies
Salesforce (SFDC)Business Intelligence Tools
Industry Keywords
Cloud ServicesSaaSB2B SalesAccount ManagementOutbound Prospecting

Tech Stack

Tools & technologies
CloudSFDC

About the role

Key responsibilities & impact
  • Lead, coach, and drive a high-performing team of Business Development Representatives dedicated to pipeline generation within a productivity and cloud ecosystem
  • Oversee daily outbound prospecting operations
  • Optimize lead-to-opportunity conversion funnels
  • Ensure delivery of high-quality sales pipeline to downstream commercial teams
  • Establish performance benchmarks and conduct regular 1:1s
  • Drive KPIs around outreach volume, conversion rates, and qualified pipeline generation
  • Coach the team on cold outreach methodologies, discovery frameworks, objection handling, and cloud value positioning
  • Audit opportunity qualification criteria, deal documentation, and CRM hygiene
  • Ensure seamless handoffs to downstream sales specialists and maintain pipeline integrity
  • Partner with client stakeholders and cross-functional leadership on targeted territory plays
  • Analyze campaign metrics, identify operational bottlenecks, and execute corrective action plans
  • Balance operational governance, data-driven performance management, and strategic stakeholder alignment to meet and exceed client targets

Requirements

What you’ll need
  • Bachelor's Degree required; a degree in Business Administration, Computer Science, Information Systems, or a related field is preferred
  • Minimum of 3 years of relevant professional experience in B2B sales, account management, or inside sales
  • Proven experience in a leadership, supervisory, or senior mentoring capacity within technology, Cloud services, or SaaS environments
  • Ability to motivate, mentor, and drive frontline sales professionals to meet and exceed operational and revenue targets
  • Strong working knowledge of SaaS, PaaS, and IaaS ecosystems
  • Deep understanding of outbound prospecting lifecycles and enterprise qualification methodologies
  • Advanced capability in analyzing sales performance metrics, forecasting pipeline health, and managing reporting workflows in Salesforce (SFDC) and business intelligence tools
  • Exceptional verbal and written communication skills in English
  • Ability to interface effectively with senior client leadership and cross-functional teams

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards