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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen by effectively closing sales opportunities and providing tailored product solutions to meet client needs. Exhibits excellent communication skills and the ability to manage time efficiently in a fast-paced environment.
Highest-signal resume keywords
Sales ExperienceCustomer ServiceTime ManagementCommunication SkillsProduct Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
MotivationAdaptabilityMultitasking
Tools & Technologies
Computer ProficiencyMultiple Systems
Industry Keywords
Sales MetricsQuality Management SystemCustomer IssuesOrder PlacementTraining Workshops
About the role
Key responsibilities & impact- Close incoming sales opportunities by selling product benefits to meet short-term goals, objectives, and quotas
- Assist customers with order placement and provide product information and advice suited to customer needs
- Ensure recommended products, services, and solutions fulfill client needs
- Provide high-level service while meeting Sales, Quality, and Productivity metrics
- Achieve or exceed daily and monthly targets
- Recognize, document, and escalate customer issues or trends through appropriate communication channels
- Maintain product knowledge by attending training workshops and staying current on product materials
- Perform other duties assigned by management within the scope of employment and support continual improvement of TDCX's Quality Management System
Requirements
What you’ll need- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferable with 2 years of working experience in the related field is required for this position; however, fresh graduates are encouraged to apply.
- Strong time management skills and motivation to exceed expectations
- Ability to work in a fast-paced environment and balance multiple tasks simultaneously
- Comfortable working with computers and multiple systems, with ability to learn and adapt to new ones
- Excellent verbal and written communication skills in English and the language of the supporting market
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards