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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Identify and capture sales opportunities with existing or new customers and assist and guide customers in their purchases.
- Take customers through the audit process, including audit notification, deployment-data collection, audit-analysis presentation to key stakeholders, escalation, negotiation, and closure of the commercial resolution.
- Acquire product, license-agreement, and contract knowledge to understand customer needs across products and regions.
- Drive direct deal closures when customers understand how outstanding compliance exposure can be invested in new products.
- Collaborate with internal and external stakeholders to transition companies from non-compliance into compliance.
- Use Salesforce.com to track leads, opportunities, activities, and results.
- Drive, develop, execute, and monitor various License Compliance campaigns.
- Work with Legal, Channel, and other sales teams to maximize revenue opportunities within License Compliance engagements.
- Act as a brand ambassador in a customer-facing role.
- Perform other duties assigned by management and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System.
Requirements
What you’ll need- Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
- Preferable with 1 years of working experience in the related field is ideal for this position.
- Advanced English skills
- Strong communication & negotiation skills
- Basic proficiency in Microsoft Office Products (Excel/Word/Power point)
- Basic proficiency in CRM tools (i.e. Salesforce.com, etc.)
- High emotional maturity and passion for technology sales
- Curious listener & learner, respectful for others and team player attitude
- Action-oriented, results-focused, able to work independently and able to handle diverse situations
- Able to adapt and respond to different types of characters, self-driven and self-motivated attitude
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
