Pre-Sales

TDCX

. Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.

Posted 9/21/2026full-timeSingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a creative mindset to effectively assess client needs and drive business through online marketing solutions. Proven ability to set clear expectations and maintain customer satisfaction while supporting sales initiatives.

Highest-signal resume keywords

Bachelor's DegreeSales ExperienceBusiness DevelopmentCommunication SkillsCustomer Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Highly MotivatedCreative MindsetStrong Communication Skills

Industry Keywords

Digital MarketingCustomer SatisfactionQuality Management SystemFollow-Up AppointmentsBusiness Events

About the role

Key responsibilities & impact

Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
Route customers to the appropriate team by setting follow-up appointments with sales representatives or routing opportunities through systems.
Participate in activities such as planning and implementing business events.
Set reasonable and clear expectations that lead to satisfied customers.
Send direct mails and follow up by phone until decision makers are reached or the maximum number of contact attempts is reached.
Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System.

Requirements

What you’ll need

Candidate must possess at least a Bachelor's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position; fresh graduates are encouraged to apply.
Successful track record in directly driving business.
Highly motivated.
Passionate about sales and genuine interest in online marketing.
Creative mindset and good understanding of client’s needs.
Strong communication skills and a flair for selling creative market solutions.
Excellent verbal and written communication skills in English and the language of supporting market.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards