Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
TDCX

Product Support Engineer

TDCX

. Collaborate with internal teams to deploy in-house developed software and configuration changes to Linux/Unix servers without service disruption .

Posted 11/3/2026full-timeSingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in Linux/Unix administration and operational support for production systems, with experience in deploying and managing applications in cloud environments. Strong analytical and communication skills, capable of multitasking and collaborating effectively within cross-functional teams.

Highest-signal resume keywords
Linux/Unix AdministrationCloud TechnologiesKubernetes SupportAutomation ToolsNetwork Services Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Server SupportApplication SupportInfrastructure ConfigurationProduction Services MaintenanceMonitoring SolutionsDocker TechnologiesMicroservices ArchitectureSystem Performance MonitoringIncident ResponseTroubleshooting
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationMultitaskingTeam Collaboration
Tools & Technologies
JiraConfluenceGrafanaDNSDHCPNFSFTPSSH
Certifications & Qualifications
Bachelor’s Degree in Computer Science
Industry Keywords
Production SystemsCloud-Based Services24/7 On-Call RotationIncident Review ProcessesService Disruption Management

Tech Stack

Tools & technologies
CloudDNSDockerGrafanaKubernetesLinuxMicroservicesNFSUnix

About the role

Key responsibilities & impact
  • Collaborate with internal teams to deploy in-house developed software and configuration changes to Linux/Unix servers without service disruption
  • Troubleshoot server issues related to Linux/Unix
  • Provide operational support across production systems and cloud-based services
  • Proactively monitor system logs, system monitoring, and Linux/Unix system performance
  • Respond promptly to incidents and alerts and keep stakeholders informed of resolutions
  • Collaborate with DevOps, development, and support teams to deploy and manage applications
  • Provide Tier-1 Linux/Unix support for mission-critical production services
  • Create and maintain documentation for daily processes, team collaboration, learning, and training
  • Manage and troubleshoot network services including DNS, DHCP, NFS, FTP, and SSH
  • Participate in a 24/7 on-call rotation

Requirements

What you’ll need
  • Bachelor’s degree in computer science or a related field
  • Experience in server and application support
  • Proficiency in Linux/Unix administration
  • Familiarity with ticketing and documentation tools like Jira and Confluence is preferred
  • Strong analytical skills and excellent written and verbal communication abilities
  • Proven ability to multitask, prioritize effectively, and perform well under pressure in a fast-paced environment
  • Experience in configuring, deploying, and maintaining infrastructure and production services using automation tools to support scalable and resilient production systems
  • Experience supporting Kubernetes environments
  • Knowledge of Docker/container technologies and microservices architecture
  • Hands-on experience with cloud technologies and supporting cloud-based services
  • Demonstrated ability to work effectively within a team
  • Familiarity with incident review processes is nice to have
  • Monitoring experience with Grafana and other monitoring solutions is nice to have
  • Experience with automation to automate day-to-day tasks is nice to have
  • Experience working in a micro-services environment is nice to have
  • Comfortable partnering with cross-functional teams to understand servers/services setup and develop monitoring solutions based on best practice is nice to have
  • Flexibility for night shifts, weekends, variable schedules, and necessary overtime
  • Participation in a 24/7 on-call rotation

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards