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TDCX

Quality Manager I

TDCX

. Lead, own, and strategize the Information Security and Data Privacy Program .

Posted 10/19/2026full-timePhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Information Security and Data Privacy Programs, conducting risk assessments, and ensuring compliance with ISO, PCI DSS, and relevant data privacy laws. Strong organizational and communication skills are essential for effective policy development and stakeholder engagement.

Highest-signal resume keywords
Information Security Program LeadershipRisk Assessment and MitigationData Privacy ComplianceInformation Systems KnowledgeExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Risk AssessmentData Privacy LawsInformation Security PoliciesInternal ControlsMitigation PlanningCompliance FrameworksKnowledge ManagementQuality Management SystemPrivacy Impact AssessmentsPolicy Development
Soft Skills
Excellent Organization SkillsFacilitation SkillsPresentation SkillsMulticultural AwarenessVerbal Communication
Industry Keywords
ISO StandardsPCI DSSData Privacy ActInformation SecurityComplianceRisk ManagementThird-Party AgreementsSubject Matter ExpertOrganizational AwarenessInternational Environment

About the role

Key responsibilities & impact
  • Lead, own, and strategize the Information Security and Data Privacy Program
  • Conduct frequent risk and privacy impact assessments to identify security gaps and risks
  • Recommend and track the accomplishment of mitigation plans
  • Create, develop, and update Information Security and Data Privacy policies, guidelines, and procedures
  • Ensure alignment with ISO, PCI DSS, the Data Privacy Act, and other applicable frameworks
  • Create Information Security and Risk Knowledge Management for continuous organizational awareness and education
  • Review client, vendor, and third-party agreements for compliance with required controls and applicable laws
  • Serve as an information security and data privacy subject matter expert for internal functions and subcontractors
  • Perform other assigned duties supporting the effective implementation, maintenance, and continual improvement of TDCX's Quality Management System

Requirements

What you’ll need
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field
  • Preferable with 3–5 years of working experience in the related field
  • Knowledge and experience in information privacy laws and their implementing rules and regulations
  • Knowledge of information systems and internal controls
  • Demonstrated excellent organization, facilitation, and presentation skills
  • Exposure to working in a multicultural international environment
  • Excellent verbal and written communication skills in English and the language of the supporting market

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Opportunity to join a global company that has won hundreds of industry awards