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TDCX

Sales Team Lead

TDCX

. Lead, coach, and drive a high-performing team of Business Development Representatives dedicated to pipeline generation .

Posted 9/17/2026full-timeSingaporeSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and coaching high-performing Business Development teams, optimizing sales pipelines, and analyzing performance metrics. Proficient in SaaS, PaaS, and IaaS ecosystems with strong communication skills to engage effectively with senior client leadership.

Highest-signal resume keywords
Leadership ExperienceSaaS KnowledgeSalesforce ProficiencyOutbound Prospecting ExpertisePerformance Metrics Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
B2B SalesAccount ManagementPipeline GenerationSales Performance MetricsOpportunity QualificationCold Outreach MethodologiesCRM HygieneForecasting Pipeline HealthData-Driven Performance ManagementDeal Documentation
Soft Skills
CoachingMentoringCommunicationMotivationCollaboration
Tools & Technologies
SalesforceBusiness Intelligence Tools
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Cloud ServicesSaaSPaaSIaaSOutbound Prospecting LifecyclesEnterprise Qualification Methodologies

Tech Stack

Tools & technologies
CloudSFDC

About the role

Key responsibilities & impact
  • Lead, coach, and drive a high-performing team of Business Development Representatives dedicated to pipeline generation
  • Oversee daily outbound prospecting operations
  • Optimize lead-to-opportunity conversion funnels
  • Ensure delivery of high-quality sales pipeline to downstream commercial teams
  • Direct daily BDR team operations and establish performance benchmarks
  • Conduct regular 1:1s and drive KPIs around outreach volume, conversion rates, and qualified pipeline generation
  • Deliver continuous coaching on cold outreach methodologies, discovery frameworks, objection handling, and cloud value positioning
  • Audit opportunity qualification criteria, deal documentation, and CRM hygiene
  • Ensure seamless handoffs to downstream sales specialists and maintain pipeline integrity
  • Partner with client stakeholders and cross-functional leadership to deploy targeted territory plays
  • Analyze campaign metrics, identify operational bottlenecks, and execute corrective action plans
  • Balance operational governance, data-driven performance management, and strategic stakeholder alignment to meet and exceed client targets

Requirements

What you’ll need
  • Bachelor's Degree required; a degree in Business Administration, Computer Science, Information Systems, or a related field is preferred
  • Minimum of 3 years of relevant professional experience in B2B sales, account management, or inside sales
  • Proven experience in a leadership, supervisory, or senior mentoring capacity within technology, Cloud services, or SaaS environments
  • Demonstrated ability to motivate, mentor, and drive frontline sales professionals to consistently hit and exceed operational and revenue targets
  • Strong working knowledge of SaaS, PaaS, and IaaS ecosystems
  • Deep understanding of outbound prospecting lifecycles and enterprise qualification methodologies
  • Advanced capability in analyzing sales performance metrics, forecasting pipeline health, and managing reporting workflows in Salesforce (SFDC) and business intelligence tools
  • Exceptional verbal and written communication skills in English
  • Commercial presence to interface effectively with senior client leadership and cross-functional teams

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards