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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cloud solutions, particularly Microsoft Azure, AWS, and Google Cloud, while effectively advising customers and driving sales growth through strong relationship management and technical support. Proven ability to achieve revenue targets and contribute to the development of sales strategies and processes.
Highest-signal resume keywords
Cloud Solutions ExpertiseSales Growth AchievementTechnical Advisory SkillsPresentation SkillsArchitecture Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud SolutionsSales ProcessesTechnical SupportCompetitive AnalysisRevenue Target Achievement
Soft Skills
Customer Relationship ManagementCommunication SkillsTeam CollaborationProblem-Solving Skills
Tools & Technologies
Microsoft AzureAWSGoogle Cloud
Certifications & Qualifications
AWS ArchitectAzure ArchitectMicrosoft Cloud Associate/Specialist
Industry Keywords
ISO9001ISO18295-1Presales EngineeringSolutions Engineering
Tech Stack
Tools & technologiesAWSAzureCloud
About the role
Key responsibilities & impact- Serve as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services, and overall solutions
- Provide in-depth technical knowledge to advise customers on how products and services can meet their specific needs
- Build and maintain strong customer relationships, understanding evolving needs and identifying upselling and/or cross-selling opportunities
- Drive sales growth by acquiring new business and increasing sales within existing accounts
- Offer pre- and post-sales technical support, train customers on product usage, and ensure accuracy and effectiveness of recommended solutions
- Work with product and other teams to ensure products meet customer needs and improve overall service offerings
- Contribute to the development and refinement of sales processes, methods, and strategies
- Execute strategy, drive achievement of objectives and activity metrics, and contribute input to execution success
- Understand and maintain competitive analysis for cloud solutions and differentiators across territories
- Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s ISO9001 and ISO18295-1 Quality Management System
Requirements
What you’ll need- Excellent English and Thai communication/written skills
- Minimum academic qualification: Diploma/Degree
- Minimum 3+ years in inside/field sales as a presales/solutions engineer with extensive experience in cloud solutions, preferably in Microsoft Azure / AWS / Google Cloud / etc.
- Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate/Specialist, etc.)
- Excellent presentation skills
- Excellent track record of achieving revenue targets and ability to work with diverse teams
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards