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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Community and Safety Policy enforcement while maintaining a safe gaming environment. Proficient in managing Trust & Safety support tickets and contributing to policy improvement initiatives.
Highest-signal resume keywords
Community And Safety Policy EnforcementTrust & Safety SupportLanguage Proficiency In English And FrenchExperience With Online/Gaming CommunitiesCultural Awareness And Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Industry Keywords
Gaming EnvironmentPop Culture UnderstandingIn-Game Security IncidentsTrust & Safety ProjectsEscalation Management
About the role
Key responsibilities & impact- Master and apply Community and Safety Policy guidelines to maintain a safe and fun gaming environment
- Stay informed about the market's pop culture scene and current affairs and assess their impact on players and interactions
- Enforce Community and Safety Policy with tact and precision
- Respond swiftly and effectively to Trust & Safety support tickets
- Work with the Trust & Safety Lead on escalations and in-game security incidents
- Contribute to wider Trust & Safety projects and improve policies and guidelines
Requirements
What you’ll need- Perform a language proficiency test in both English and French
- Experience working with online/gaming communities, either professionally or as a hobby
- Demonstrable understanding of current/pop culture within your language/market
- Additional languages are an advantage
- Time spent abroad is an advantage
- Strong engagement with words and culture is valued
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
