Trust & Safety Specialist, Italian

TDCX

. Master and apply Community and Safety Policy guidelines .

Posted 10/5/2026full-timeSingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Community and Safety Policy enforcement while effectively engaging with online gaming communities. Proficient in assessing cultural trends and their impact on player interactions, with strong language skills in English and Italian.

Highest-signal resume keywords

Community And Safety Policy EnforcementLanguage Proficiency In English And ItalianExperience With Online/Gaming CommunitiesCultural Awareness And EngagementTrust And Safety Incident Response

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Pop Culture UnderstandingTrust And SafetySupport Ticket ManagementIn-Game SecurityPolicy ImprovementCollaborationEscalation ManagementCultural SensitivityCommunity EngagementMultilingual Communication

About the role

Key responsibilities & impact

Master and apply Community and Safety Policy guidelines
Stay informed about the market’s pop culture scene and current affairs and assess their impact on players and interactions
Enforce Community and Safety Policy with tact and precision
Respond swiftly and effectively to Trust & Safety-related support tickets
Collaborate with the Trust & Safety Lead on escalations and in-game security incidents
Contribute knowledge and skills to wider Trust & Safety projects and improve policies and guidelines

Requirements

What you’ll need

Required to perform a language proficiency test in both English and Italian
Experience working with online/gaming communities, either professionally or as a hobby
Demonstrable understanding of current/pop culture within your language/market
Additional languages are a nice-to-have
Time spent abroad is a nice-to-have
Ability to engage with culture and understand words and culture in the role

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards