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TDCX

Trust & Safety Specialist, Portuguese

TDCX

. Master and apply Community and Safety Policy guidelines to maintain a safe and fun gaming environment .

Posted 10/5/2026full-timeSingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Community and Safety Policy enforcement while maintaining a safe gaming environment. Proficient in assessing cultural trends and their impact on player interactions, with strong language skills in English and Portuguese.

Highest-signal resume keywords
Community And Safety Policy EnforcementTrust & Safety SupportCultural Trend AssessmentLanguage Proficiency In English And PortugueseExperience With Online/Gaming Communities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Tactful CommunicationEffective ResponseCollaboration
Industry Keywords
Gaming EnvironmentPop CultureTrust & SafetyIn-Game SecuritySafety Policies

About the role

Key responsibilities & impact
  • Master and apply Community and Safety Policy guidelines to maintain a safe and fun gaming environment
  • Monitor the market’s pop culture scene and current affairs and assess their impact on players and interactions
  • Enforce Community and Safety Policy with tact and precision
  • Respond swiftly and effectively to Trust & Safety support tickets
  • Collaborate with the Trust & Safety Lead on escalations and in-game security incidents
  • Contribute knowledge and skills to wider Trust & Safety projects and improve safety policies and guidelines

Requirements

What you’ll need
  • Required to perform a language proficiency test in both English and Portuguese
  • Experience working with online/gaming communities, either professionally or as a hobby
  • Demonstrable understanding of current/pop culture within your language/market
  • Additional languages are a nice to have
  • Time spent abroad is a nice to have
  • Strong engagement with words and culture is valued

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Global company environment
  • Language proficiency test in English and Portuguese