Professional Learning Lead, Operations

Teachers Pay Teachers

. Manage, support, and develop a team of coordinators while ensuring excellent customer service .

Posted 11/3/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and operational management skills, with a focus on developing efficient systems and processes to enhance team performance. Proficient in Salesforce and Google Suite, with exceptional communication and problem-solving abilities.

Highest-signal resume keywords

Team ManagementOperational EfficiencySalesforce ReportingProject CoordinationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementProcess EvaluationProject ManagementSystem DevelopmentData Analysis

Soft Skills

LeadershipProblem-SolvingOrganizational SkillsDetail-OrientedInterpersonal Skills

Tools & Technologies

SalesforceGoogle Suite

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Customer ServiceProfessional DevelopmentLogistical SupportTeam OperationsInternal Events

About the role

Key responsibilities & impact

Manage, support, and develop a team of coordinators while ensuring excellent customer service
Develop and maintain scalable, efficient systems supporting team operations
Evaluate existing processes, identify gaps, and escalate issues to senior leadership
Oversee professional development scheduling across seven regions
Collaborate with internal teams to evaluate and develop Salesforce reports and dashboards
Oversee the professional learning team’s travel approval process
Maintain high quality standards for the team’s work
Provide logistical support for internal events and meetings
Lead daily operations of the Professional Learning Group, including scheduling professional development, maintaining team-wide systems and processes, approving and booking travel, and supporting internal meetings and events

Requirements

What you’ll need

BA/BS degree
5+ years working in operational roles
Previous management experience strongly preferred
Positive, upbeat leadership style suited to a fast-paced environment
Ability to plan and build timelines, prioritize tasks, and resolve problems resourcefully
Organized, methodical, and detail-oriented; ability to manage multiple projects and tasks concurrently from start to finish
Exceptional verbal and written communication skills and ability to work with a wide range of people
Thoughtful and creative problem-solving skills aligned with the company’s mission and priorities
Proficient with Google Suite
Experience with Salesforce a plus