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Payment Assurance Officer
Team Global Express. Review and reconcile subcontractor and service partner payments to ensure accuracy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payment reconciliation, auditing, and financial reporting, with strong analytical skills to identify discrepancies and improve processes. Proficient in Microsoft Excel and effective in stakeholder management and communication.
Highest-signal resume keywords
Payment ReconciliationFinancial ReportingData AnalysisMicrosoft ExcelStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment AuditingReconciliationFinancial ReportingData AnalysisProcess Improvement
Soft Skills
Analytical SkillsProblem-SolvingAttention to DetailCommunication SkillsTeam Collaboration
Certifications & Qualifications
Pre-Employment ChecksCriminal History CheckMedical Assessment
Industry Keywords
FinancePayrollAccountsAdministrationPayment Discrepancies
About the role
Key responsibilities & impact- Review and reconcile subcontractor and service partner payments to ensure accuracy
- Investigate and resolve payment discrepancies, including overpayments and underpayments
- Manage payment queries and disputes in a timely and professional manner
- Audit payment records, invoices, spreadsheets and supporting documentation
- Analyse payment data and prepare weekly and monthly reports
- Ensure payments comply with relevant agreements, rate cards and internal procedures
- Work closely with Operations, Finance and other stakeholders to resolve payment issues
- Support automation of payment processes, including reconciliation and onboarding of service partners
- Identify opportunities to improve processes, reduce errors and increase efficiency
- Maintain accurate records and documentation for reporting and auditing purposes
Requirements
What you’ll need- Previous experience in Finance, Payroll, Accounts or Administration
- Intermediate to advanced Microsoft Excel skills
- Experience working with payment data, reconciliations or financial reporting
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Good written and verbal communication skills
- Confidence in managing queries and resolving disputes
- Ability to manage competing priorities and meet deadlines
- Strong stakeholder management skills
- Ability to work independently and as part of a team
- Experience in payment auditing, data analysis or process improvement will be highly regarded
- Successful completion of pre-employment checks, including a criminal history check and medical assessment including fitness to work and drug & alcohol screening
Benefits
Comp & perks- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond
- Inclusive workplace
- Full-time permanent opportunity, Monday to Friday, 9:00am – 5:00pm
- Opportunity to contribute to process improvements and automation projects
- Career development and growth opportunities