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IT Support Intern
Team Venti - Microsoft Partner. Provide IT support to client administrators and end-users, focusing on phone services support and configuration changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong English communication skills and technical leadership while providing IT support to clients. Capable of collaborating effectively in a diverse team environment and managing ticket requests to ensure customer success.
Highest-signal resume keywords
IT SupportStrong English Communication SkillsProblem-SolvingTeamworkTechnical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Self-ManagedProactiveOrganizedTechnically CuriousPassion for Learning
Tools & Technologies
Phone ServicesEmail CommunicationChat Support
Industry Keywords
Client AdministratorsEnd-UsersTicket RequestsCustomer SuccessDiverse Team Environment
About the role
Key responsibilities & impact- Provide IT support to client administrators and end-users, focusing on phone services support and configuration changes
- Communicate with clients by phone, email, or chat
- Collaborate with team members to ensure customer success before and after sales
- Handle ticket requests
- Participate in projects critical to the team’s and clients’ success during the six-month internship
Requirements
What you’ll need- Recent university diploma or graduation within the next 12 months
- Strong English communication skills (spoken and written)
- Self-managed, proactive, organized, and technically curious
- Excellent problem-solving, teamwork, and technical leadership skills
- Ability to work effectively in a diverse/global team environment
- Passion for learning and helping others
- Ability to work from home with a quiet workspace
- Computer and headset in good working order
- Availability during office hours Monday to Friday, 8AM–5PM CST
Benefits
Comp & perks- Participation in the company sales referral program
- Full remote work from home
- International Experience
- Career and Development Plan
- Six-month accelerated internship program