Enterprise Account Specialist

TeamViewer

. Own renewal, growth, and day-to-day relationships for TeamViewer’s sub-$10K enterprise customers across the Americas .

Posted 10/2/2026full-timeUnited StatesJunior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing renewal processes and driving revenue growth for sub-$10K enterprise customers, with a strong focus on Salesforce CRM management and customer relationship building. Proficient in forecasting, retention strategies, and effective communication to enhance customer adoption and satisfaction.

Highest-signal resume keywords

Salesforce ExperienceRenewal ManagementRevenue Growth StrategiesCustomer Relationship ManagementForecasting and Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal ManagementSalesforce ExperienceForecastingCRM HygienePipeline Generation

Soft Skills

Clear CommunicationConsultative ApproachNegotiation SkillsCuriosityProblem-Solving

Industry Keywords

SaaSAccount ManagementCustomer RetentionChurn ReductionExpansion Quota

About the role

Key responsibilities & impact

Own renewal, growth, and day-to-day relationships for TeamViewer’s sub-$10K enterprise customers across the Americas
Own every renewal opportunity under $10K ARR assigned in Salesforce from first outreach through closed renewal
Forecast renewals weekly alongside Account Managers and Account Executives
Run proactive renewal cycles with an owner, plan, and next step for every renewal
Grow revenue through seat expansion, add-ons, and corporate or premium license upgrades
Work inbound purchase intent under $10K as the default owner
Identify accounts with potential to exceed $10K ARR, qualify opportunities, document triggers, and hand them to Account Executives or Account Managers
Drive adoption through feature enablement, roadmap conversations, and adoption reviews
Triage support friction, route tickets to Support, follow up to resolution, and escalate stalled issues
Keep Salesforce opportunity stages, close dates, next steps, and handoff records current
Operate within the agreement between the Specialist and strategic account owners
Reduce churn, attain expansion quota, generate qualified handoffs, and maintain forecast accuracy

Requirements

What you’ll need

1–3 years in a quota-carrying or pipeline-generating role — inside sales, SDR/BDR, renewals, or account management
SaaS or technology strongly preferred
Comfortable owning retention and expansion targets, weekly forecasting, and being measured on results
Ability to manage a large renewal book with consistent cadence and clean CRM hygiene
Salesforce experience preferred
Curious and consultative approach to roadmap, adoption, and customer needs
Clear, confident communication by phone, video, and email
Ability to handle objections and negotiate small commercial terms
Spanish or Portuguese is a plus

Benefits

Comp & perks

Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance
Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events
Leadership luncheons
Companywide “All Hands” meetings
Medical, dental and vision coverage
HSA and FSA options
Life and AD&D insurance
Employee Assistance Program
Voluntary benefits
Pet insurance
Employee discounts
Professional and personal growth opportunities
Accommodation and adjustment support during the application or hiring process