Enterprise Account Specialist – Dutch/Nordic Speaker

TeamViewer

. Own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across EMEA .

Posted 10/21/2026full-timePorto • PortugalJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and driving revenue growth through retention and expansion strategies. Proficient in utilizing Salesforce for tracking renewals and customer engagement while effectively communicating with clients to uncover their needs and priorities.

Highest-signal resume keywords

Customer Relationship ManagementSalesforce ExperienceRetention And Expansion TargetsSaaS ExperienceFluency In English And Dutch Or Nordic Language

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quota-Carrying Role ExperienceForecastingPipeline GenerationProduct DemonstrationsCommercial Terms Discussion

Soft Skills

Clear CommunicationConsultative ApproachOrganizational SkillsFollow-Up DisciplineObjection Handling

Industry Keywords

Customer SuccessAccount ManagementRenewalsSaaSTechnology Experience

About the role

Key responsibilities & impact

Own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across EMEA
Carry retention and expansion targets, forecast renewals weekly alongside Account Managers and Account Executives, and reduce churn
Serve as a proactive customer point of contact, helping customers gain value from TeamViewer and coordinating issue resolution
Own assigned renewal opportunities in Salesforce from first outreach through closed renewal
Run proactive renewal cycles with clear ownership, plans and next steps
Grow revenue through seat expansion, add-ons, license upgrades, cross-sell and upsell opportunities
Hold regular customer conversations about adoption, business priorities, initiatives, risks and growth areas
Deliver product demonstrations and value conversations for relevant TeamViewer functionality and integrations
Identify larger or more complex opportunities, qualify commercial triggers and hand off to Account Managers or Account Executives
Coordinate with Support and internal teams on customer issues, maintaining follow-up ownership and escalating stalled issues
Operate within the agreed ownership model to ensure clean handoffs
Contribute to a high-activity, collaborative environment with customer engagement, forecasting and CRM discipline

Requirements

What you’ll need

Fluency in English and either Dutch or a Nordic language is mandatory; additional languages are a plus
1-3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success or account management
SaaS or technology experience is strongly preferred
Comfortable owning retention and expansion targets, forecasting weekly and being measured on commercial outcomes
Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline
Salesforce experience is preferred
Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks and growth opportunities
Clear and confident communicator by phone, video and email
Comfortable handling objections and discussing straightforward commercial terms

Benefits

Comp & perks

Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all hands and Leadership Lunches
Hybrid and Flexible work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
Onsite onboarding in the HQ office