Solutions Architect

TeamViewer

. Serve as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologies .

Posted 10/27/2026full-timeRemote • United Kingdom, IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Digital Employee Experience (DEX) architecture and enterprise technologies, with a strong ability to design scalable solutions and communicate effectively with technical and business stakeholders. Proficient in leading architecture workshops and providing actionable recommendations to enhance customer outcomes.

Highest-signal resume keywords

Solution ArchitectureEnterprise IT OperationsMicrosoft Endpoint TechnologiesTechnical ConsultingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureAPIsScriptingCloud TechnologiesData FlowsWorkplace AnalyticsAutomationRemediationTechnical ValidationArchitecture Reviews

Soft Skills

Strong CommunicationPresentation SkillsFacilitationDocumentationCollaboration

Tools & Technologies

TeamViewer DEXNexthinkLakesideITSM Platforms

Industry Keywords

Digital WorkplaceCustomer-Facing Technical RoleTechnical DiscoveryArchitecture WorkshopsEnterprise Integrations

Tech Stack

Tools & technologies

CloudITSM

About the role

Key responsibilities & impact

Serve as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologies
Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks
Design enterprise-scale DEX architectures and integrations aligned with customers’ digital workplace and IT strategies
Provide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations
Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes
Identify technical risks and solution gaps early and provide clear, actionable recommendations
Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance
Act as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience
Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role
Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation
Experience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews
Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows
Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies
Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders
Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills
Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferred
Willingness to travel up to 50% across the UKI region and, when required, internationally

Benefits

Comp & perks

Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
Onsite Onboarding in our HQ office for an optimal start