Strategic Account Manager – Aerospace

TeamViewer

. Own a defined book of up to 40 existing enterprise customers with accounts spending $1M+ in annual recurring revenue .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise account management, focusing on retention and expansion strategies while leveraging strong negotiation skills and a consultative approach to engage stakeholders effectively. Proficient in Salesforce for forecasting and account planning, with a proven track record of achieving revenue targets in a SaaS environment.

Highest-signal resume keywords

Enterprise Account ManagementSaaS ExperienceNegotiation SkillsSalesforce ProficiencyRetention and Expansion Targets

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningForecastingRenewals ManagementCommercial NegotiationExpansion Opportunities

Soft Skills

Excellent CommunicationPresentation SkillsConsultative ApproachEntrepreneurial Attitude

Tools & Technologies

SalesforceTeamViewer

Industry Keywords

Enterprise CustomersGross RetentionNet Revenue RetentionCustomer SuccessChannel Partnerships

About the role

Key responsibilities & impact

Own a defined book of up to 40 existing enterprise customers with accounts spending $1M+ in annual recurring revenue
Retain and grow assigned enterprise accounts with accountability for gross retention, net revenue retention, and expansion
Build and maintain account plans covering stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk
Run renewals proactively and negotiate commercial terms, including multi-year agreements
Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases
Forecast renewals and expansion weekly in Salesforce, maintaining current stages, next steps, and close dates
Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk
Partner with Enterprise Solution Engineers on technical validation and solution design
Collaborate with Customer Success and Support to resolve retention risks
Work with partners, distributors, and resellers on channel-procured opportunities
Provide customer and market insight to Product, Marketing, and leadership
Contribute to references, case studies, and customer events
Achieve gross and net revenue retention targets and expansion quota
Maintain current account plans and known renewal paths, ensuring clean handoffs with Account Executive and Specialist teams

Requirements

What you’ll need

3+ years in enterprise account management, renewals, or customer-facing sales with existing customers
SaaS or technology experience required
Proven record of retaining and expanding a book of business against retention and expansion targets
Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations
Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap
Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce)
Excellent communication and presentation skills; comfortable in executive conversations
Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment
Spanish is a plus but not a requirement
Up to 40% domestic travel
Required to verify identity and eligibility to work in the United States
TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future

Benefits

Comp & perks

Competitive compensation including stock-based options
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including the option of 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance
Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
Opportunities to grow both personally and professionally
Accommodations or adjustments during the application or hiring process, including interview or onboarding support