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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Microsoft 365, Azure AD, and Active Directory environments, ensuring security and compliance through effective user and access management. Proficient in troubleshooting and supporting both Windows and Linux servers, with a strong focus on infrastructure monitoring and automation.
Highest-signal resume keywords
Microsoft 365 AdministrationAzure AD AdministrationActive Directory ManagementGroup Policy AdministrationInfrastructure Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Microsoft 365Azure ADActive DirectoryGroup PolicyWindows ServerLinux AdministrationPowerShellVirtualizationCloud InfrastructureNetwork Infrastructure
Soft Skills
Technical SupportProblem-SolvingDocumentation
Tools & Technologies
Microsoft IntuneMicrosoft DefenderITSM/Service Desk ToolsInfrastructure Monitoring ToolsBackup and Endpoint Security Tools
Certifications & Qualifications
Microsoft 365 CertifiedAzure Fundamentals (AZ-900)Azure Administrator Associate (AZ-104)Identity and Access AdministratorITIL Foundation
Industry Keywords
Information SecurityITIL ConceptsService ManagementUser Lifecycle ManagementCloud Services
Tech Stack
Tools & technologiesAzureCloudDNSITSMLinuxSQLTCP/IPVMware
About the role
Key responsibilities & impact- Administer the Microsoft 365 environment, including users, groups, licenses, permissions, and policies
- Administer Microsoft Entra ID (Azure AD) and identity environments
- Administer Active Directory (AD), including users, groups, Organizational Units (OUs), and permissions
- Create, review, and administer Group Policies (GPOs)
- Manage the user lifecycle, including creating, modifying, blocking, and deleting access
- Administer access and permissions in accordance with security and least-privilege principles
- Provide support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive
- Administer and support Windows Server and Linux servers
- Support the administration of virtualized environments and corporate infrastructure
- Work in Cloud environments, supporting the administration, monitoring, security, and availability of resources
- Troubleshoot issues related to operating systems, networks, authentication, connectivity, and corporate applications
- Provide N2 technical support to users and assist with technical escalations
- Administer laptops, desktops, peripherals, and other IT assets
- Support equipment installation, configuration, updating, and standardization processes
- Monitor monitoring, backup, antivirus, and endpoint security tools
- Log and track incidents, requests, and problems through a Service Desk tool
- Prepare and maintain up-to-date procedures, inventories, and technical documentation
- Support infrastructure vendors and partners
- Identify opportunities to automate and improve infrastructure and support processes
- Contribute to the operation, administration, and evolution of the IT infrastructure environment, ensuring service availability, security, standardization, and continuity
Requirements
What you’ll need- Microsoft 365 – intermediate/advanced level
- Administration of users, groups, licenses, and permissions in Microsoft 365
- Microsoft Entra ID / Azure AD
- Active Directory (AD)
- Administration and configuration of Group Policy (GPO)
- Administration of users, groups, and access policies
- Knowledge of Exchange Online, Microsoft Teams, SharePoint, and OneDrive
- Windows Server administration
- Knowledge of Linux environment administration
- Knowledge of network infrastructure: TCP/IP, DNS, DHCP, VPN, Firewall, and VLAN
- Knowledge of virtualization
- Knowledge of Cloud infrastructure and services, preferably Microsoft Azure
- Knowledge of backup, endpoint security, antivirus, and patch management
- Troubleshooting of hardware, software, networks, operating systems, and authentication
- Knowledge of information security applied to infrastructure and identity administration
- Completed or ongoing higher education in Computer Science, Information Systems, Computer Networks, Computer Engineering, Information Technology, or related fields
- Microsoft Intune and device management
- Microsoft Defender
- MFA and Conditional Access
- PowerShell for administration and routine automation
- Administration of hybrid On-Premises + Cloud environments
- VMware and/or Hyper-V
- Infrastructure monitoring tools
- ITIL concepts and IT service management
- IT inventory and asset management
- Basic knowledge of databases and SQL
- Experience with ITSM/Service Desk tools
- Microsoft 365 Certified, Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), Identity and Access Administrator, Windows Server, Linux, ITIL Foundation, or certifications related to networking, infrastructure, or information security are a plus
Benefits
Comp & perks- CLT employment contract
- Medical insurance – 100% subsidized Bradesco plan
- Meal allowance – Caju card
- English-language course subsidy
- Certification program
- Conexa Saúde
- Group life insurance
- SESC
- Wellhub
- Childcare assistance for children up to 6 years old
- Collaborative environment
- Ongoing support
- Opportunities to work on relevant, modern, and challenging projects