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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and process transformation, with a strong focus on Salesforce administration and digital transformation initiatives. Proficient in developing KPIs and utilizing tools like Power BI and SQL to drive business value and operational efficiency.
Highest-signal resume keywords
Salesforce AdministrationProject ManagementProcess TransformationKPI DevelopmentAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProcess OptimizationSalesforcePower BISQLAgileContinuous ImprovementDigital TransformationRequirements GatheringPlatform Enhancement
Soft Skills
Analytical MindsetProblem-SolvingCollaborationOwnershipAdaptability
Tools & Technologies
SalesforcePower BIPower Platform
Certifications & Qualifications
Salesforce CertificationScrum CertificationPMI Certification
Industry Keywords
CommercialOperationsConsultingGovernanceKPI Monitoring
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Manage strategic projects and transformation initiatives within the Commercial area
- Structure and monitor governance for projects, processes, and KPIs
- Map and optimize processes to improve efficiency and productivity
- Act as the business point of contact for the development and ongoing support of Salesforce
- Ensure operational continuity for Salesforce-related activities, serving as backup for the area’s specialized role
- Liaise with IT, vendors, and partner departments to implement improvements and automations
- Develop KPIs, dashboards, and analyses to support decision-making
- Support digital transformation initiatives and the automation of commercial processes
Requirements
What you’ll need- Experience in project management, PMO, process transformation, or continuous improvement
- Experience implementing or supporting enterprise systems, preferably CRM platforms
- Knowledge of and experience with Salesforce, including functional administration, business support, requirements gathering, and platform enhancement
- Knowledge of Power BI, Power Platform, SQL, or similar tools
- Knowledge of Agile methodologies and project management
- Experience developing, analyzing, and monitoring management KPIs
- Salesforce, Scrum, Agile, PMI, or related methodology certification is a plus
- Experience with process automation and digital transformation initiatives is a plus
- Experience in commercial, planning, operations, or consulting environments is a plus
- Analytical mindset with a strong focus on problem-solving and results
- Strategic perspective and focus on generating business value
- Ability to collaborate and influence across different departments and stakeholder groups
- Ownership, autonomy, and a proactive mindset
- Strong organization and ability to manage multiple priorities
- Adaptability to work in transformation and change environments
- Collaborative approach and willingness to share knowledge and best practices
- Innovative mindset, with initiative to identify improvement opportunities and implement solutions
Benefits
Comp & perks- Hybrid work model, with 2 days per week working onsite
- Opportunity to work at a company responsible for managing the world’s largest independent ATM network, Banco24Horas
