Client Executive – Government

TechInsights

. Serve as the primary point of contact for US Government customers .

Posted 11/2/2026full-timeUnited StatesSeniorLead💰 $156,655 - $165,870 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management and account oversight, particularly within the US Government sector, ensuring effective communication and relationship-building with stakeholders. Proficient in managing contract deliverables and providing training and support to government customers.

Highest-signal resume keywords

Client ManagementAccount ManagementGovernment Stakeholder EngagementContract Deliverables ManagementExcellent Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementContract Deliverables ManagementCustomer SuccessB2B Subscription ProductsData ProductsResearch ProductsExport Controls KnowledgeReporting ObligationsService-Level Terms

Soft Skills

Organizational SkillsAttention to DetailProfessionalismDiscretion

Certifications & Qualifications

Bachelor’s Degree in International RelationsBachelor’s Degree in Public PolicyBachelor’s Degree in Business

Industry Keywords

US GovernmentPublic SectorWashington, DC AreaSemiconductor Industry

About the role

Key responsibilities & impact

Serve as the primary point of contact for US Government customers
Host meetings, build relationships, and route inquiries to the appropriate experts
Coordinate customer briefings with analysts and subject matter experts from request through delivery
Build and maintain relationships with key stakeholders across government customers
Respond to inquiries promptly and track requests through resolution
Lead onboarding for new government customers with the Sales Enablement team
Deliver or arrange training for government users
Monitor Platform usage and engagement, and conduct targeted outreach when adoption is low
Track delivery against customer contracts, including expert consulting hour commitments
Schedule and coordinate expert consulting sessions with analysts and external experts
Maintain accurate account records and prepare regular delivery and usage reports
Support renewals and expansion by documenting delivered value and identifying new requirements
Share government customer requirements and feedback with product and commercial teams
Partner with Customer Success, Product Marketing, Sales Enablement, and Sales to deliver a consistent customer experience

Requirements

What you’ll need

8+ years of experience in client management, account management, or customer success, including senior ownership of strategic accounts
Experience engaging US Government or public-sector stakeholders, including hosting meetings, managing inquiries, and supporting briefings
Track record of managing contract deliverables and service commitments, such as consulting hours, reporting obligations, or service-level terms
Strong organizational skills and attention to detail, with ability to manage multiple customers, requests, and deadlines
Excellent written and verbal communication, with professionalism and discretion when working with government officials
Bachelor’s degree in International Relations, Public Policy, Business, or a related field
Experience with B2B subscription, data, or research products is an asset
Working knowledge of export controls or the semiconductor industry is an asset
US citizenship required due to government contract requirements
Ability to work at a variety of client locations within the Washington, DC area
Latest citizenship and/or permanent residency information required for U.S. Export Control compliance

Benefits

Comp & perks

Company-sponsored training and development opportunities
Comprehensive benefits package including health, dental, vision, wellness, RRSP/401K matching, and annual fitness reimbursement
Flexible vacation policy
Trusted device reimbursement program
Community involvement opportunities through charitable alliances
Wellness resources and support
Inclusive environment prioritizing diversity, equity, and accessibility