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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in team management, project planning, and performance monitoring, with a strong focus on data-driven decision-making and the integration of artificial intelligence in development processes. Proficient in managing IT projects and ensuring system stability and performance through effective communication and collaboration.
Highest-signal resume keywords
Team ManagementProject ManagementData-Driven ManagementAgile MethodologiesAI Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DevelopmentProject PlanningPerformance MonitoringDevOpsCI/CDOracle FormsPL/SQLPower BIJiraConfluence
Soft Skills
Clear CommunicationActive ListeningPeople DevelopmentFlexibilityCuriosity
Tools & Technologies
GitHubDashboard ToolsMetrics Tools
Certifications & Qualifications
PMP CertificationPostgraduate Qualification in IT Management
Industry Keywords
SLAUptimeIncident RatesSoftware FactoryProduct Mindset
Tech Stack
Tools & technologiesOraclePMPSQL
About the role
Key responsibilities & impact- Lead the Ergon product area within the Software Factory, focusing on managing people organized into squads.
- Coordinate a team of analysts and developers, allocating tasks and monitoring deliveries.
- Manage people, including career planning, performance reviews, time tracking, and vacation management.
- Develop the team through feedback, goals, and monitoring of individual development plans (IDPs).
- Identify talent and develop new squad leaders.
- Ensure the appropriate allocation of people across squads and roles.
- Work with the Product Owner (P.O.) to organize the project and maintenance workflow.
- Plan and develop task schedules with the P.O. and management.
- Monitor deadlines, dependencies, and delivery outcomes.
- Participate in the planning and implementation of new systems and modules.
- Ensure the stability and performance of systems in production by preventing and resolving incidents.
- Monitor SLA, uptime, and incident rates, and report results to management.
- Promote data-driven management and the appropriate use of tools.
- Support user acceptance testing, testing, and release rollouts.
- Ensure technical documentation, workflows, and manuals are kept up to date.
- Strengthen communication with internal departments and provide visibility into deliveries.
- Encourage the use of artificial intelligence in development and team management.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
- Previous experience as a software developer.
- Experience managing and leading people, with end-to-end team management responsibility.
- Experience managing IT projects, including planning and scheduling.
- Practical use of AI at work, such as LLMs, agents, and automations.
- Experience monitoring metrics such as SLA, uptime, and incident rates.
- Knowledge of DevOps, CI/CD, and the full system development lifecycle.
- Experience with agile methodologies.
- Product mindset.
- PMP certification or formal education in project management.
- Experience with Oracle Forms, PL/SQL, or Oracle databases.
- Experience with Power BI or other dashboard and metrics tools.
- Experience with Jira, Confluence, and GitHub.
- Postgraduate qualification in IT Management or Project Management.
- Flexibility and active listening.
- Clear communication and strong relationships with other departments.
- People development and leadership development.
- Holistic, cross-functional perspective.
- Data-driven management.
- Curiosity and engagement with AI.
- Organization and delivery focus.
Benefits
Comp & perks- Ongoing training
- Meal and food allowances (VA/VR)
- Comprehensive medical insurance
- Day off during your birthday month
- Wellhub (formerly Gympass)
- Pluxe-Cuida, offering psychological, financial, and legal support
- SESC benefits for leisure, culture, and well-being
- Extended parental leave for fathers
- CLT employment contract (remote)
- Availability for occasional travel
