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Field Service Coordinator
TechnipFMC. Coordinate field service operations and ensure compliance with sales and cost budgets and schedules .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating field service operations, ensuring compliance with industry standards, and managing personnel training and development. Proficient in technical project scheduling and customer service within the oil and gas sector.
Highest-signal resume keywords
Field Service Operations CoordinationTechnical Project SchedulingAPI Q1/Q2 KnowledgeMicrosoft Office Suite ProficiencyCustomer-Service Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Project SchedulingField Service Operations ManagementWellhead Systems KnowledgeDrilling/Completions Operations KnowledgeSAP ProficiencyServiceMax ProficiencyInteServ ProficiencyTraining and Certification ManagementPerformance ReportingLogistics Coordination
Soft Skills
Interpersonal SkillsNegotiating SkillsEffective CommunicationProblem-Solving SkillsTeam-Building Skills
Tools & Technologies
Microsoft Office SuiteSAPServiceMaxInteServSynergi
Industry Keywords
Oil and GasIndustrialManufacturingField Service TechnicianADNOC Compliance
About the role
Key responsibilities & impact- Coordinate field service operations and ensure compliance with sales and cost budgets and schedules
- Organize service technicians in coordination with engineering, logistics, warehouse functions, local agents, and suppliers
- Work within defined contracts and issue notices for scope-increasing operations
- Check that Field Service Technician documentation is received, accurate, followed, and signed off
- Mentor Service Technicians and foster their development
- Review personnel compliance with applicable policies and procedures
- Track, plan, and assign Field Service Technicians for UAE service jobs
- Maintain the FST tracker and qualification matrix, including personal details, call-offs, job visibility, and reporting
- Submit booking details for ADNOC Offshore/Onshore and other clients, including manifests, purchase-order details, notice periods, and logistics communications
- Coordinate service vehicles and transport logistics for mobilization/demobilization
- Manage vehicle availability, maintenance, scheduling, and third-party taxi arrangements
- Oversee loading notes, ADNOC fuel chip accounts, IVMS card issues, OPTIMA profiles, and eWMS access
- Manage training, certification, and currency tracking for Field Service Technicians
- Produce month-end utilization, ADNOC KPI, and VMI performance reports
- Handle new-hire onboarding, documentation, induction bookings, and tracking-system integration
- Work on call 24/7 and outside normal duty hours during assigned on-call periods
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- General knowledge of API Q1/Q2 and TechnipFMC Surface products processes and specifications
- Fluent reading and writing in English
- Arabic is an advantage
- General knowledge of wellhead systems and drilling/completions operations
- 3–5 years’ experience in technical project scheduling, planning, or customer service, preferably in industrial, oil and gas, or manufacturing environments
- No certificate required
- Excellent interpersonal, negotiating, writing, and presentation skills
- Ability to work with diverse and multicultural teams
- Emotional intelligence and effective communication skills
- Excellent problem-solving and team-building skills
- Competence in Microsoft Office Suite, SAP, ServiceMax, and InteServ
- Customer-service focus and sense of urgency
- Ability to work under pressure and manage multiple priorities
- Ability to work autonomously with limited direction
- Ability to prioritize tasks and improve processes
- Ability to supervise coordination and dispatch of large groups of Field Service Technicians
- Synergi / SAP System and Application
- Communication skills
Benefits
Comp & perks- Equal opportunities and inclusion
- Global collaboration and an inclusive, diverse work environment
- Career development and varied career opportunities
- 24/7 on-call assignment opportunities (outside normal duty hours)